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Clients

At 8020, we’re really proud to work with some of the most respected businesses in the UK. Our clients are spread out over Scotland and North England, across all sectors and various different industries. Below are just a few; see what they had to say and follow the link to find out a bit more about what it is that they do.

 

“We came, we went, we returned! Originally a customer with our O2 contract we were very well looked after by 8020. Due to coverage issues at the time we moved to Vodafone and had to leave 8020 for a direct account with Vodafone. I’m glad to say we were able to return with 8020 now being able to supply our Voda connections competitively, it’s great to be back with a locally based company that looks after us very well and nothing is too much bother.”

APD Ltd

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“The customer service and understanding we get from 8020 is second to none, as experience has proven when we have dealt with other telecommunications companies.  Having our own account manager means we can get to the right person right away and any queries we have can be dealt with quickly and easily.  They understand how quickly our business has to move and how important being able to communicate with our staff all over the UK is.

Thank you for your support so far and we look forward to continuing to work together.”

Story Decorating Group

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“8020 Ltd have been our mobile telecoms provider for over a decade and the service has been excellent from the beginning.  They are always there to help and the staff are always helpful and professional.  Here’s to the next 10 years!”

The Crichton Trust

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“8020 have looked after our IT and telecoms for the last 6 years. We always receive a professional service with a personal touch and know we can fully depend on their management and support. We would recommend them without hesitation.”

Border Travel

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“We were introduced to 8020 nearly 10 years ago.  We thought “here we go – another one of these telephone companies that promise you the earth but don’t deliver” – How wrong we were!

Everything about 8020 has been first class.  The contracts saving us money, the service, the advise and most importantly the excellent staff.  We are approached almost weekly by other providers wanting our business, however not a chance.  We have an excellent relationship with 8020. 10 years speaks for itself.”

Alexander (Scotland) & Co Ltd

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“8020 have been our preferred supplier for mobile services for more than 10 years. Our costs are reviewed, under control and communicated regularly by our account manager. Any technical glitches are quickly and efficiently resolved without a fuss by the 8020 team. Contract renewals are easy when dealing with an account manager that knows you and your business.

Dealing with 8020 is always straight forward, efficient and very pleasant.”

Blackwood Partnership

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“8020 have managed the Scottish Futures Trust’s mobile phone contracts since 2008 the team have always been friendly, helpful and quick to respond to any queries. The monthly reporting provides us with the detail and breakdown that we need saving time and money with a pro-active approach to cost-effective solutions.  8020 understand how important mobile communication is in business today, providing us with excellent customer service, while ensuring our mobile communications continue to meet our needs.”

Scottish Futures Trust

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“We have been in partnership with 8020 for several years for all our telecoms and IT services.  They always provide a professional service with friendly staff and nothing is ever too much trouble.  The reporting we receive for our telecoms is invaluable as is the technical support for our phones, mobiles and IT equipment.  Their understanding of our industry is key in providing an excellent service.”

David Hardie Engineering Ltd

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“Impact has been working with 8020 for over 10 years and they quickly became one of our preferred suppliers. 8020 have provided us with excellent customer service, sound and impartial advice, and have delivered several successful contract renewals. Any business or organisation choosing to work with 8020 will find them to be an invaluable and business partner.”

Impact Housing

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“8020 have dealt with our mobile phone contracts for over 4 years. The service provided by them is first class – you always receive a very prompt reply and any query is dealt with efficiently and by friendly, knowledgeable staff. Advice given is in jargon free terms and the regular monthly billing reports in concise, easy to understand format which is very helpful. We would have no hesitation in recommending 8020 to others.”

LAR Housing Trust

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“We have worked with 8020 for over 11 years now and the excellent customer service and support we receive prevents us from looking at alternative service providers!  We always receive a super-fast response and a friendly reception whenever we make contact.”

Paragon Inks

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“8020 have provided us with a reliable phone service since 2006. Communication with our staff is paramount wherever they may be, international or local. With 8020 and their helpful staff, we know this will never be a problem.”

Oakbank

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“Since founded in 2006 Coneworx partnered up with 8020 as our telecoms provider and continue today with no concerns. Over the past several years our Company innovatively transitioned from day to day working processes in paper form to a bespoke electronic system (which is unique in our industry sector), 8020 have proved invaluable in supporting us to deliver our remit. 8020 offer exceptional advice and solutions that suit our business needs and we always appreciate their professional approach, competitive pricing, and above all excellent customer service skills.”

Coneworx Ltd

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“8020 provide us with a total telecommunications and IT suite which has proved to be invaluable on numerous occasions. They are available 24/7 and respond to our ever changing and demanding criteria; John Miller Limited rely on 8020 as being part of our team and they are integral in us being able to supply our clients with a quality service.”

John Miller Ltd

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“8020 provide excellent customer service and vital information, to allow us to make the right decisions for our business and ensure our costs are controlled. They always go ‘above and beyond’ to understand the challenges we face and provide expert technical assistance to meet those challenges.”

Farmfoods

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“We often get ludicrous claims from competitive providers who think their ‘something for nothing’ offers are enticing. With 8020 we know we have a team we can trust, who’ll never drop the ball and are there on call whenever we need them. That’s a service worth every penny.”

Thomas and Adamson

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“Hayton Coulthard has worked closely with 8020 for many years now with our CCTV systems on all our sites. We have recently moved our mobile communications to 8020. The service, advice and friendly staff have helped to make the transfer a much easier process. We are pleased to be working with 8020 and supporting a local company.”

Hayton Coulthard

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“Our relationship with 8020 has been really beneficial to JB Foods. We’ve never worked with someone so close that when there’s a problem, you can pick up the phone and someone can deal with that problem remotely, and fix your PC or phone almost instantaneously.”

JB Foods

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“8020 provide us with excellent customer service.  Their wealth of knowledge in telecommunications, friendly staff and willingness to provide solutions to any mobile phone issue quickly, is invaluable to the practice.”

Paragon Veterinary Group

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“8020 provide a 1st class level of service that we have come to rely on. Their knowledge and experience, as well as their attention to detail, has helped keep our connections up to date and costs under control, allowing us to focus on our business.”

Johnston Fuels

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“Our business demands are constantly evolving and it’s imperative we have a telecoms partner that can keep pace.

8020 provide us with a reliable, professional service that’s cost effective and their knowledge and experience is a great asset for us anytime we need a solution.”

JW Filshill

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“The relationship we have established with 8020 Ltd ensures that all our devices are supported to the highest level. Any issues we have encountered have been dealt with quickly and effectively by their knowledgeable and customer focused staff. 8020 have continually delivered on their promises and so make it easy to work in partnership.”

Kettle Produce

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“The most successful companies are those which deliver consistently on trusted relationships, excellent customer service, and provision of sustainable and effective solutions.  8020 Ltd is one such company.  Compass Brain Injury Specialists Ltd and Compass SDS Broker Ltd chose 8020 Ltd as our sole IT support provider, digital advisor and sales solution provider for telephony, hardware, mobile devices and much more.”

CBIS Ltd

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“8020 have been our IT and telecommunications providers for over 5 years.  When we moved to our new office in 2014 they transferred all our equipment and got our system up and running quickly and efficiently. Their service and advice is given quickly by knowledgeable, friendly staff and no question or query is too small. 8020 is a 1st class business and we would highly recommend them.”

Lindsay Solicitors

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“Having previously worked directly with all major mobile phone providers, we knew saving money was the easy part. We cannot emphasise enough how good 8020’s management of our communications are, they are like having a dedicated department on hand at our beck and call.”

Cruden

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“The management reports and ongoing advice we receive from 8020 is something we’ve never experienced before with a mobile phone provider. One of the key benefits for us is seeing our communications improving, our users increasing and our costs coming down.”

Scott Group

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“8020 have been our telecoms partner for over a decade now, during which time we have utilised all the major networks. Their wealth of knowledge and experience in the telecommunications sector has proved invaluable to us, offering sincere advice and solutions that suit our business needs. We look for a professional attitude, competitive pricing, and above all committed customer service, and I am pleased to say that 8020 delivers on all of these, every time.”

“We are a busy General Practice and our communications system is critical to our patient’s needs and our day to day business commitments.

8020 provide us with excellent customer services and support. The friendly staff are always approachable and quickly address any issues or concerns we have in a professional and efficient manner.”

Gillbrae Medical Practice

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“After 8 years with 8020 we know that we are getting an excellent  service for a good price. This is important to us as it saves valuable management time in not having to talk to their competitors or investigating alternative providers as we already know we are getting a good deal. The monthly reports and the monitoring ensure that we are always on the correct tariff and if we need to make any changes we get good advice and our requirements are dealt with swiftly and efficiently.”

 

 

Siesta Holidays

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“We received some bad advice from an alternative provider of business mobiles which meant we ended up on the wrong contract – we got in touch with 8020 for help and advice and they managed to correct the contract with the network and get everything sorted for us. Always a fantastic service and no request is too small, couldn’t recommend 8020 highly enough.”

Workwear Express

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Get in touch

We work with and support some of the most respected businesses across Dumfries & Galloway. Get in touch, we’d love to understand more about yours and see how we can help.

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