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We’ve seen some great new phones in 2018; Samsung’s Galaxy S9 and Galaxy Note9, Google’s Pixel 3 XL and of course, the iPhone Xs and Xs Max. With new technology comes exciting new features, but it’s impossible to know every…
8020 are hiring! Due to continued growth and expansion, we’re looking for experienced IT Technicians/Helpdesk Technicians to join the team at 8020. Send your CV for consideration to: jobs@8020ltd.com
Mobile data usage is the single biggest reason people overspend on their mobile phone bill; these FAQs and tips should help you manage your allowance more effectively. Why is my Phone using Data when Wi-Fi is available? When Wi-Fi signal…
After months of rumours and leaks, we finally got our first glimpse of Apple’s latest iPhone models last night; the Xs, Xs Max and Xr. We look at the three phones set for release September and October this year and…
Apple’s next Special Event takes place in Cupertino, California tomorrow (12th) at 6pm UK time. Apple tend to use their Worldwide Developers Conference (WWDC) in June to unveil software updates and the September keynote event for iPhone, and we expect…
The data on your phone is important and highly personal, even more so if you use your phone for business. Imagine then you lose it or it’s damaged or stolen; if you haven’t backed your data up, you’ll lose that too.…
Unwanted nuisance calls can be obtrusive and even upsetting. One of the first steps we always recommend is signing your number up to the Telephone Preference Service (TPS). This should reduce the volume of calls you receive. However, if you’re…
Our mobile phones are hives of valuable and sensitive information. Data such as text messages, emails, browsing history, photos and videos is all highly sensitive and very personal. Having no password on your phone is akin to going out and…
Dumfries and Galloway! What’s Going on? recently signed their business phones with 8020. Katy, who had been using a Samsung Galaxy S8, a phone she really liked, decided to switch back to Apple and the iPhone 8. Katy had been…
Apple’s latest developers conference took place in San Jose yesterday with iOS 12, macOS 10.14, watch OS 5 and tvOS 12 on the agenda. Last year we were introduced to new tech like the iPad Pro 12.9 and iPad Pro 10.5 but it was…
The latest O2 Customer Satisfaction survey results for Q1 have been published and 8020 have come out No.1 of O2’s 22 Direct Partners in the UK. An independent survey conducted by O2 on randomly selected customers generates an average score for customer satisfaction…
Ofcom have confirmed that O2 have delivered against their commitment to providing 98% indoor 4G coverage and 90% geographical landmass mass coverage across the UK. In 2013, O2 committed to providing a minimum level of indoor data coverage to 98%…
8020 have won two prestigious excellence awards from O2. The awards for Customer Excellence and Digital Excellence recognise the 8020 team’s dedication to providing outstanding customer support as well as their capability to support modern businesses with digital products like Microsoft…
If you exceed your inclusive monthly allowance of texts, calls and data you’ll be charged what are known as out of bundle rates. These can include phoning numbers that your allowance doesn’t cover and sending picture messages (MMS). We review thousands of…
A suspicious scam email purporting to be from Microsoft has been circulating recently. This is just one of a number of scams that fraudsters are using to steal both money and highly sensitive information from individuals and businesses. Back in 2015…
A strong password is your first line of defence against cyberhackers. Companies such as Debenhams and Wonga have been hit by the hackers in 2017, with as many 250,000 customer records seized and exposed. Yet, roughly 10,000 of the most…
In just a few hours Apple will reveal the much-anticipated iPhone 8 and iPhone X devices. At an event in California, Apple are also expected to unveil upgrades for the Apple Watch, Apple TV and AirPod wireless headphones. A leak from Apple over the…
If your phone is using Mobile Data instead of Wi-Fi, it could still drain your data even if it’s locked. A number of apps work in the background whether your phone is locked or unlocked. These include Email, WhatsApp, Facebook,…
Back in 2015, we told you that the European Parliament had agreed to scrap EU roaming charges. As of 15 June, you will pay the same price for calls, texts and mobile data wherever you are travelling in the EU.…
Unwanted, nuisance phone calls can be extremely irritating. They generally come in two forms; live marketing calls from a real person and automated marketing calls using a pre-recorded message. However, there are various steps you can take to cut down on the…