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Most of us rely on the internet every day. Whether it is for work, checking the weather, browsing social media, or streaming programmes on Netflix. An internet connection is crucial for all these activities. While slow broadband is a hindrance…
8020 have won two prestigious excellence awards from O2. The awards for Customer Excellence and Digital Excellence recognise the 8020 team’s dedication to providing outstanding customer support as well as their capability to support modern businesses with digital products like Microsoft…
What is happening? In 2025 BT are switching off their Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) services and by that point, every phone line in the UK will be digital. This will affect all residential…
Most businesses have had to quickly adjust to working from home. It’s been a step into the unknown for many, especially for companies who are introducing remote working for the first time. Employees are using smartphones, tablets and mobile apps…
This year’s Mental Health Awareness Week (18–24 May) couldn’t have come at a more welcome time. From worries about health or finances to stressful working situations, new childcare demands, or simply missing the comforts of our normal lives, for many…
8020 pick up another two prestigious excellence awards. The 2020 awards announced by O2 on April 23rd recognise 8020’s dedication to providing outstanding customer support as well as their capability to support modern businesses with digital products like Microsoft Office 365.…
So, we’re all being lovely responsible people and protecting those at risk by staying within our homes. That’s fantastic for the general population, but as we all know human beings are curious, complicated and sociable creatures. Many of us need…
In recent weeks, social distancing has seen millions of workers set up office in their own homes. With the digital technology and tools available to us today, many people will already be competent with remote working. However, in the wake…
The situation surrounding the outbreak of Coronavirus (COVID-19) has been rapidly evolving. We have been closely monitoring the situation here at 8020 and following the latest guidelines from the World Health Organisation and UK authorities. The health and safety of…
O2 have today announced plans to cut carbon emissions from its entire business and network by 2025. This plan aims to give consumers and businesses a mobile network where calls, texts & data are powered by cleaner, greener energy. Additionally,…
An automated call scam is impersonating Amazon Prime in order to obtain money from falling victims. The scam sees people receive an automated call, telling them that they’ve been charged for an Amazon Prime subscription, or that their subscription is…
Today is the day the UK leaves the EU, entering an 11-month transition period. There are lots still to be agreed upon during this time, one of which is a new mobile roaming agreement. Roaming is when you use your…
2020 – not only a new year but a new decade! A prime time for many of us to start afresh and make the changes we have been longing to. From working on your mental health to reducing your impact…
The first step to avoiding risks is being able to identify them! Here we explain some of the most common types of malware and advise on the best methods to try and avoid them. For startes, let’s break down the…
You’d think it would be simple – keep your phone’s battery charged at all times – but it’s not as straightforward as you’d think. Here are some tips on how to look after your battery to save finding yourself caught…
These days, it’s not uncommon to see children with their eyes glued to smartphones or tablets when eating out at a restaurant or while travelling on long journeys. The digital age is upon us and members of ‘Generation Z’ have…
The end of life for Windows 7 is fast approaching. After January 14, 2020, Microsoft will no longer provide security updates or support for Windows 7. This means there will be no more patches available and no more technical support…
Screen time is a hot topic for Google at the moment, with them recently announcing that all new Android phones must come with a ‘digital wellbeing’ app installed to show how long you’ve been using particular apps, how many notifications…
The next generation of mobile internet is here – 5G – with the promise of faster speeds and more robust mobile connectivity than ever before. 5G or ‘fifth generation’ network connectivity is 40 times more responsive, 10 times faster and…
Summer’s here – we think! Even if the sun isn’t splitting the sky, it’s good to get out and about during the school holidays – and with a bit of digital assistance, we’ve got some great ideas for summer activities…