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Amazon Prime Scam Still Rife

26th February 2020

An automated call scam is impersonating Amazon Prime in order to obtain money from falling victims. The scam sees people receive an automated call, telling them that they’ve been charged for an Amazon Prime subscription, or that their subscription is being auto-renewed and to cancel or speak to an advisor ‘Press 1’.

People have reported various methods the fake Amazon advisors are using to obtain their money. Sometimes the advisor simply tries to obtain the victim’s bank details over the phone, other instances involve the scammer connecting the victim to a premium rate phone number, and in other cases, the fraudster obtains remote access to the victims PC where they are able to watch everything the victim is doing on the machine, including accessing their online banking.

What Amazon Are Saying

Amazon state the following advice on its website:

“If you receive a suspicious phone call, e-mail or text message claiming to be from Amazon, asking for payment, personal information, or offering a refund you do not expect, please do not share any personal information, and disconnect any phone call immediately. Amazon will never ask for your personal information, or ask you to make a payment outside of our website (e.g. via bank transfer, emailing credit card details, etc.).

What To Do If You Fall Victim

If you are targeted and fall victim to this scam then you can contact Action Fraud UK where experts will review your report and decide whether there is enough information to send to a police force for investigation.

Action Fraud suggests these three top tips to help you stay protected:

Personal information

Always question uninvited approaches in case it’s a scam. Instead, contact the company directly using a known email or phone number.

Stay in control

Have the confidence to refuse unusual requests for personal or financial information. It’s easy to feel embarrassed when faced with unexpected or complex conversations. But it’s fine to stop the discussion if you do not feel in control of it.

Remote access

Never install any software or visit a website as a result of a cold call. Unsolicited requests for remote access to your computer should always raise a red flag.

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