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Who We Are

8020 is an independent provider of business mobile phone contracts and IT support & services based in Dumfries, Scotland. In 14 years, the company has grown from 3 individuals and a handful of clients to a team of 18, now supplying businesses across the UK with a range of products and services including mobile phones, IT support, telephone systems and internet connectivity.

Where We Are

Our client base stretches across Glasgow & Lanarkshire, Edinburgh & The Lothians, Ayrshire, Fife, Cumbria, Newcastle, Sunderland right down to Manchester and the North-West. These range from small one-person operations to multinational Fortune 500 and Insider Top 300 companies. We’re also extremely proud of our roots in Dumfries & Galloway and work with some of the region’s leading businesses.

Why We Are Different

Though our business has adapted over the years, our philosophy of placing the customer at the forefront of everything we do has always remained the same. We’re a relationship business, we’re in it for the long run. What we’re really interested in is how we can add something to your business moving forward. And if we don’t think we can add any value, we’ll tell you.

Mobiles

IT Support

Connectivity

 

“8020 have been our communication providers since 2005.  They have enhanced how our organisation communicates internally and externally, tailoring services to suit our specific needs.  Steve McCubbin and the pro-active support team are essential to our organisation, closing out any communication issues we have timeously. We would highly recommend 8020 and their knowledgeable team”
ASHLEIGH (SCOTLAND) LTD

“8020 have looked after our mobile needs for more than 10 years and that has been by Sally, in the main, for a little over half of that time.  It is refreshing to work with someone who is not just solutions orientated, but who is also friendly, enthusiastic and energetic... even at times when it was particularly arduous to get an answer from the network provider.  I know that I can't ask Sally a silly question as she is always prepared to listen and takes the time to understand our challenges and needs and treat them as her own.”
FARMFOODS

"8020 have looked after our business mobiles and I.T for several years and we are always delighted with their management.  We always receive a speedy response to our queries and our account manager, Andrea, is always pleasant and helpful.  Nothing is ever too much trouble."
BELL OGILVY

“CalaChem Ltd moved to using 8020 to manage our 30 mobile phone connections in 2016 and our experience has been very favourable.  They managed a well-executed transition from our previous network provider and were happy to include some specific additional requirements for us like emailing billing files (rather than condemning us to accessing yet another supplier portal!)  We were happy to renew our arrangements with them after 24 months, not just because of good pricing, but specifically because of the excellent level of customer service – we find them responsive and technically competent providing good advice and most prompt at implementing any changes.  I can thoroughly recommend them.”
CALACHEM

“Having had an account with Lesley and the team at 8020 Ltd for almost 10 years now, we can safely say that Lesley is effectively a member of our own team here at Cruden.  Always on hand to offer advice and service our change requests, often several times a day.  Our Landlines and extensive Mobile phone estates are managed by Lesley in such a proactive manner that we can rest easy knowing these vital avenues of communication are in the safest hands possible.  I could not recommend Lesley and 8020 highly enough!”
CRUDEN GROUP
 
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Recent Google Reviews


  • review rating 5  The team at 8020 have been supporting my business over the last couple of years and I would not hesitate to recommend them. The it support team are on the ball and any issues are resolved quickly. The communications team keep on top of my mobile phones, land lines and broadband with no hassle. All in a fantastic team, easy to work with always up front and honest and nothing is too much trouble for them.

    thumb Kenny Lindsay

    review rating 5  A very professional, trustworthy company. Any issues are dealt with quickly and efficiently. I would recommend them without reservation.

    thumb Andrew Reeman
  • review rating 5  We have been dealing with 8020 Ltd for 5 years now. Customer service is excellent, and prices are very competitive. Highly recommend!

    thumb Solway Roofing Services Ltd

    review rating 5  Having been dissatisfied with my previous business phones and contracts I can honestly say that 8020 not only fulfilled my needs, but have been outstanding in their service. They considered what I required and recommended products from an excellent range; it is the first time that I didn't have to do the research myself. From my initial chat with them I felt confident in their complete services. I now know that my business phone plan is successfully in place,which enables me to get on with my task of keeping my customers happy through reliable phone communication. 5 stars 8020 and thankyou so much.

    thumb Suzy Pennycook
  • review rating 5  Wonderful professional people to deal with. 8020's team has looked after our IT for a decade now & hopefully they will continue to do so for many years to come. Conscientious, caring & decent value - a rare set of commodities in this modern world. We would not hesitate to recommend them wholeheartedly.

    thumb SteveMel

    review rating 5  8020 currently manage our business telecoms & broadband along with providing IT support. Any queries we have are resolved quickly with knowledgeable advice. The best part is that we can completely trust their team.

    thumb Victoria Luke
See all Google Reviews

Recent Blog Posts

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7 Nov 2019

The end of life for Windows 7 is fast approaching. After January 14, 2020, Microsoft will no longer provide security updates or support for Windows 7. This means there will be no more patches available and no more technical support…

 

Get in touch

We work with and support some of the most respected businesses across Dumfries & Galloway. Get in touch, we’d love to understand more about yours and see how we can help.

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