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Who We Are

8020 is an independent provider of business mobile phone contracts and IT support & services based in Dumfries, Scotland. In 14 years, the company has grown from 3 individuals and a handful of clients to a team of 18, now supplying businesses across the UK with a range of products and services including mobile phones, IT support, telephone systems and internet connectivity.

Where We Are

Our client base stretches across Glasgow & Lanarkshire, Edinburgh & The Lothians, Ayrshire, Fife, Cumbria, Newcastle, Sunderland right down to Manchester and the North-West. These range from small one-person operations to multinational Fortune 500 and Insider Top 300 companies. We’re also extremely proud of our roots in Dumfries & Galloway and work with some of the region’s leading businesses.

Why We Are Different

Though our business has adapted over the years, our philosophy of placing the customer at the forefront of everything we do has always remained the same. We’re a relationship business, we’re in it for the long run. What we’re really interested in is how we can add something to your business moving forward. And if we don’t think we can add any value, we’ll tell you.

Mobiles

IT Support

Connectivity

 

"We have been working with 8020 Ltd since February 2018. During this time we have benefited greatly from the relationship. Our account manager Sally Gillies keeps a keen eye on our costs and the friendly and efficient staff are always very pleasant and helpful. Based upon previous experience the IT department is second to none.

A decision well made as far as we are concerned!"


HK FINANCIAL

“Sally is always extremely helpful, and no query is ever too much bother.  Our enquiries are always responded to within a matter of hours (or even minutes!) and if Sally isn’t around to help, one of the other members of the 8020 team is on hand to ensure everything is dealt with efficiently.  Aptus have been dealing with 8020 for nearly 5 years and the service that we have received throughout this time has been exceptional”
APTUS UTILITIES

“Gemma and the team at 8020 offer a professional but relaxed service and are always eager to help.  Our problems are owned and resolved by the team making my life easier and keeping the end users happy.  Highly recommended!”
VEITCHI HOLDING LTD

“8020 have been our communication providers since 2005.  They have enhanced how our organisation communicates internally and externally, tailoring services to suit our specific needs.  Steve McCubbin and the pro-active support team are essential to our organisation, closing out any communication issues we have timeously. We would highly recommend 8020 and their knowledgeable team”
ASHLEIGH (SCOTLAND) LTD

“8020 have looked after our mobile needs for more than 10 years and that has been by Sally, in the main, for a little over half of that time.  It is refreshing to work with someone who is not just solutions orientated, but who is also friendly, enthusiastic and energetic... even at times when it was particularly arduous to get an answer from the network provider.  I know that I can't ask Sally a silly question as she is always prepared to listen and takes the time to understand our challenges and needs and treat them as her own.”
FARMFOODS
 
Get in touch to find out how we can help your business
 

Recent Google Reviews


  • review rating 5  The team at 8020 have been supporting my business over the last couple of years and I would not hesitate to recommend them. The it support team are on the ball and any issues are resolved quickly. The communications team keep on top of my mobile phones, land lines and broadband with no hassle. All in a fantastic team, easy to work with always up front and honest and nothing is too much trouble for them.

    thumb Kenny Lindsay

    review rating 5  A very professional, trustworthy company. Any issues are dealt with quickly and efficiently. I would recommend them without reservation.

    thumb Andrew Reeman
  • review rating 5  We have been dealing with 8020 Ltd for 5 years now. Customer service is excellent, and prices are very competitive. Highly recommend!

    thumb Solway Roofing Services Ltd

    review rating 5  Having been dissatisfied with my previous business phones and contracts I can honestly say that 8020 not only fulfilled my needs, but have been outstanding in their service. They considered what I required and recommended products from an excellent range; it is the first time that I didn't have to do the research myself. From my initial chat with them I felt confident in their complete services. I now know that my business phone plan is successfully in place,which enables me to get on with my task of keeping my customers happy through reliable phone communication. 5 stars 8020 and thankyou so much.

    thumb Suzy Pennycook
  • review rating 5  Wonderful professional people to deal with. 8020's team has looked after our IT for a decade now & hopefully they will continue to do so for many years to come. Conscientious, caring & decent value - a rare set of commodities in this modern world. We would not hesitate to recommend them wholeheartedly.

    thumb SteveMel

    review rating 5  8020 currently manage our business telecoms & broadband along with providing IT support. Any queries we have are resolved quickly with knowledgeable advice. The best part is that we can completely trust their team.

    thumb Victoria Luke
See all Google Reviews

Recent Blog Posts

Windows 7 End of Life: Are you Prepared?

7 Nov 2019

The end of life for Windows 7 is fast approaching. After January 14, 2020, Microsoft will no longer provide security updates or support for Windows 7. This means there will be no more patches available and no more technical support…

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1 Nov 2019

Screen time is a hot topic for Google at the moment, with them recently announcing that all new Android phones must come with a ‘digital wellbeing’ app installed to show how long you’ve been using particular apps, how many notifications…

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The Brave New World of 5G

14 Oct 2019

The next generation of mobile internet is here – 5G – with the promise of faster speeds and more robust mobile connectivity than ever before.  5G or ‘fifth generation’ network connectivity is 40 times more responsive, 10 times faster and…

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Here’s to an ‘Appy’ Summer

5 Aug 2019

Summer’s here – we think! Even if the sun isn’t splitting the sky, it’s good to get out and about during the school holidays –  and with a bit of digital assistance, we’ve got some great ideas for summer activities…

 

Get in touch

We work with and support some of the most respected businesses across Dumfries & Galloway. Get in touch, we’d love to understand more about yours and see how we can help.

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