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Business Telecommunication Solutions & IT Support Providers

Established in 2005, 8020 is an independent provider of Telecommunication Solutions and IT Support.  We say it is our people that make 8020 different and set us apart from our competition, our aim is to provide you with fit for purpose business solutions coupled with outstanding customer service suited to your business size. We work with businesses across a range of sectors that can vary greatly in size from small and medium enterprises to multinational Fortune 500 and Insider Top 300 companies.  Have a look on our clients page to see some of the businesses we currently work with and what they think of the service they receive from the team here at 8020.

Being based in Dumfries, South West Scotland we are well placed to serve our clients both north and south of the border.  Contact us to find out more about how we can exceed your expectations and keep your business connected

Mobiles

IT Support

Connectivity

 

“8020 have looked after our IT and telecoms for the last 6 years. We always receive a professional service with a personal touch and know we can fully depend on their management and support. We would recommend them without hesitation.”


BORDER TRAVEL

“Lesley manages the mobile phone estate for Baker Mallett LLP and has done so for the last 10 years.  Lesley helps to make what can be a stressful and time-consuming role easy for me by keeping me up to date with issues that might affect us and keeping me informed of new services that might be relevant, making sure that we always get the best from the network and our devices.  She does all this with a smile and a telephone manner that always makes you feel that you are the most important person that she has to deal with.  It’s great to work with someone who is so helpful and responsive and is always at the other end of the phone when I need help or support.  Keep up the good work Lesley, it is very much appreciated”.
BAKER MALLETT

“8020 have managed the Scottish Futures Trust’s mobile phone contracts since 2008 the team have always been friendly, helpful and quick to respond to any queries. The monthly reporting provides us with the detail and breakdown that we need saving time and money with a pro-active approach to cost-effective solutions.  8020 understand how important mobile communication is in business today, providing us with excellent customer service, while ensuring our mobile communications continue to meet our needs.”


SCOTTISH FUTURES TRUST

“8020 have looked after our mobile needs for more than 10 years and that has been by Sally, in the main, for a little over half of that time.  It is refreshing to work with someone who is not just solutions orientated, but who is also friendly, enthusiastic and energetic... even at times when it was particularly arduous to get an answer from the network provider.  I know that I can't ask Sally a silly question as she is always prepared to listen and takes the time to understand our challenges and needs and treat them as her own.”
FARMFOODS

“'Kate currently manages our mobile connections for Groundwork NE & Cumbria and has done so for the last 5 years.  She always provides great support and proactive account management which makes my job so much easier.  Kate helps us to get the best out of our products and it is all done in a relaxed, friendly and professional manner so it is great to work alongside her.”
GROUNDWORKS NE & CUMBRIA
 
Get in touch to find out how we can help your business
 

Recent Google Reviews


  • review rating 5  The team at 8020 have been supporting my business over the last couple of years and I would not hesitate to recommend them. The it support team are on the ball and any issues are resolved quickly. The communications team keep on top of my mobile phones, land lines and broadband with no hassle. All in a fantastic team, easy to work with always up front and honest and nothing is too much trouble for them.

    thumb Kenny Lindsay

    review rating 5  A very professional, trustworthy company. Any issues are dealt with quickly and efficiently. I would recommend them without reservation.

    thumb Andrew Reeman
  • review rating 5  We have been dealing with 8020 Ltd for 5 years now. Customer service is excellent, and prices are very competitive. Highly recommend!

    thumb Solway Roofing Services Ltd

    review rating 5  Having been dissatisfied with my previous business phones and contracts I can honestly say that 8020 not only fulfilled my needs, but have been outstanding in their service. They considered what I required and recommended products from an excellent range; it is the first time that I didn't have to do the research myself. From my initial chat with them I felt confident in their complete services. I now know that my business phone plan is successfully in place,which enables me to get on with my task of keeping my customers happy through reliable phone communication. 5 stars 8020 and thankyou so much.

    thumb Suzy Pennycook
  • review rating 5  Wonderful professional people to deal with. 8020's team has looked after our IT for a decade now & hopefully they will continue to do so for many years to come. Conscientious, caring & decent value - a rare set of commodities in this modern world. We would not hesitate to recommend them wholeheartedly.

    thumb SteveMel

    review rating 5  8020 currently manage our business telecoms & broadband along with providing IT support. Any queries we have are resolved quickly with knowledgeable advice. The best part is that we can completely trust their team.

    thumb Victoria Luke
See all Google Reviews

Recent Blog Posts

5 Tips To Keep Your Data Secure When Working From Home

15 Jun 2020

Most businesses have had to quickly adjust to working from home. It’s been a step into the unknown for many, especially for companies who are introducing remote working for the first time. Employees are using smartphones, tablets and mobile apps…

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21 May 2020

This year’s Mental Health Awareness Week (18–24 May) couldn’t have come at a more welcome time.  From worries about health or finances to stressful working situations, new childcare demands, or simply missing the comforts of our normal lives, for many…

8020 Win Double O2 Excellence Awards

6 May 2020

8020 pick up another two prestigious excellence awards.  The 2020 awards announced by O2 on April 23rd recognise 8020’s dedication to providing outstanding customer support as well as their capability to support modern businesses with digital products like Microsoft Office 365.…

How to make the most of lockdown

9 Apr 2020

So, we’re all being lovely responsible people and protecting those at risk by staying within our homes. That’s fantastic for the general population, but as we all know human beings are curious, complicated and sociable creatures. Many of us need…

 

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We work with and support some of the most respected businesses across Dumfries & Galloway. Get in touch, we’d love to understand more about yours and see how we can help.

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