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Business Telecommunication Solutions & IT Support Providers

Established in 2005, 8020 is an independent provider of Telecommunication Solutions and IT Support.  We say it is our people that make 8020 different and set us apart from our competition, our aim is to provide you with fit for purpose business solutions coupled with outstanding customer service suited to your business size. We work with businesses across a range of sectors that can vary greatly in size from small and medium enterprises to multinational Fortune 500 and Insider Top 300 companies.  Have a look on our clients page to see some of the businesses we currently work with and what they think of the service they receive from the team here at 8020.

Being based in Dumfries, South West Scotland we are well placed to serve our clients both north and south of the border.  Contact us to find out more about how we can exceed your expectations and keep your business connected

Mobiles

IT Support

Connectivity

 

"We were introduced to 8020 nearly 10 years ago.  We thought “here we go – another one of these telephone companies that promise you the earth but don’t deliver” – How wrong we were!

Everything about 8020 has been first class.  The contracts saving us money, the service, the advise and most importantly the excellent staff.  We are approached almost weekly by other providers wanting our business, however not a chance.  We have an excellent relationship with 8020. 10 years speaks for itself."


ALEXANDER (SCOTLAND) & CO LTD

“8020 have been our communication providers since 2005.  They have enhanced how our organisation communicates internally and externally, tailoring services to suit our specific needs.  Steve McCubbin and the pro-active support team are essential to our organisation, closing out any communication issues we have timeously. We would highly recommend 8020 and their knowledgeable team”
ASHLEIGH (SCOTLAND) LTD

“Having had an account with Lesley and the team at 8020 Ltd for almost 10 years now, we can safely say that Lesley is effectively a member of our own team here at Cruden.  Always on hand to offer advice and service our change requests, often several times a day.  Our Landlines and extensive Mobile phone estates are managed by Lesley in such a proactive manner that we can rest easy knowing these vital avenues of communication are in the safest hands possible.  I could not recommend Lesley and 8020 highly enough!”
CRUDEN GROUP

“CalaChem Ltd moved to using 8020 to manage our 30 mobile phone connections in 2016 and our experience has been very favourable.  They managed a well-executed transition from our previous network provider and were happy to include some specific additional requirements for us like emailing billing files (rather than condemning us to accessing yet another supplier portal!)  We were happy to renew our arrangements with them after 24 months, not just because of good pricing, but specifically because of the excellent level of customer service – we find them responsive and technically competent providing good advice and most prompt at implementing any changes.  I can thoroughly recommend them.”
CALACHEM

“Gemma and the team at 8020 offer a professional but relaxed service and are always eager to help.  Our problems are owned and resolved by the team making my life easier and keeping the end users happy.  Highly recommended!”
VEITCHI HOLDING LTD
 
Get in touch to find out how we can help your business
 

Recent Google Reviews


  • 5 star review  The team at 8020 have been supporting my business over the last couple of years and I would not hesitate to recommend them. The it support team are on the ball and any issues are resolved quickly. The communications team keep on top of my mobile phones, land lines and broadband with no hassle. All in a fantastic team, easy to work with always up front and honest and nothing is too much trouble for them.

    thumb Kenny Lindsay

    5 star review  A very professional, trustworthy company. Any issues are dealt with quickly and efficiently. I would recommend them without reservation.

    thumb Andrew Reeman
  • 5 star review  We have been dealing with 8020 Ltd for 5 years now. Customer service is excellent, and prices are very competitive. Highly recommend!

    thumb Solway Roofing Services Ltd

    5 star review  Having been dissatisfied with my previous business phones and contracts I can honestly say that 8020 not only fulfilled my needs, but have been outstanding in their service. They considered what I required and recommended products from an excellent range; it is the first time that I didn't have to do the research myself. From my initial chat with them I felt confident in their complete services. I now know that my business phone plan is successfully in place,which enables me to get on with my task of keeping my customers happy through reliable phone communication. 5 stars 8020 and thankyou so much.

    thumb Suzy Pennycook
  • 5 star review  Wonderful professional people to deal with. 8020's team has looked after our IT for a decade now & hopefully they will continue to do so for many years to come. Conscientious, caring & decent value - a rare set of commodities in this modern world. We would not hesitate to recommend them wholeheartedly.

    thumb SteveMel

    5 star review  8020 currently manage our business telecoms & broadband along with providing IT support. Any queries we have are resolved quickly with knowledgeable advice. The best part is that we can completely trust their team.

    thumb Victoria Luke
See all Google Reviews

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We work with and support some of the most respected businesses across Dumfries & Galloway. Get in touch, we’d love to understand more about yours and see how we can help.

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