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Business Telecommunication Solutions & IT Support Providers

Established in 2005, 8020 is an independent provider of Telecommunication Solutions and IT Support.  We say it is our people that make 8020 different and set us apart from our competition, our aim is to provide you with fit for purpose business solutions coupled with outstanding customer service suited to your business size. We work with businesses across a range of sectors that can vary greatly in size from small and medium enterprises to multinational Fortune 500 and Insider Top 300 companies.  Have a look on our clients page to see some of the businesses we currently work with and what they think of the service they receive from the team here at 8020.

Being based in Dumfries, South West Scotland we are well placed to serve our clients both north and south of the border.  Contact us to find out more about how we can exceed your expectations and keep your business connected

Mobiles

IT Support

Connectivity

 

"The most successful companies are those which deliver consistently on trusted relationships, excellent customer service, and provision of sustainable and effective solutions.  8020 Ltd is one such company.  Compass Brain Injury Specialists Ltd and Compass SDS Broker Ltd chose 8020 Ltd as our sole IT support provider, digital advisor and sales solution provider for telephony, hardware, mobile devices and much more.  Our charity and trading arm operates across Dumfries & Galloway, so it is crucial that we have excellent service provision across all of our IT and digital processes so that we can continue to drive efficiency and ensure effective and secure delivery of Compass services to the vulnerable people of our region.  8020 Ltd very ably supports Compass to achieve this aim by understanding our business and IT needs and providing appropriate solutions.  Thank you, 8020 Ltd!"
COMPASS BRAIN INJURY SPECIALIST LTD

“The customer service and understanding we get from 8020 is second to none, as experience has proven when we have dealt with other telecommunications companies. Having our own account manager means we can get to the right person right away and any queries we have can be dealt with quickly and easily. They understand how quickly our business has to move and how important being able to communicate with our staff all over the UK is.

Thank you for your support so far and we look forward to continuing to work together.”


STORY DECORATING GROUP

“8020 have looked after our IT and telecoms for the last 6 years. We always receive a professional service with a personal touch and know we can fully depend on their management and support. We would recommend them without hesitation.”


BORDER TRAVEL

“8020 is our go-to provider for mobile communications, from hardware to service plans and call analysis. Their service is simply excellent with unbiased advice and a very friendly interaction. They ask what we would like and then do the leg work to provide cost-effective solutions, including preparation of contractual paperwork. We have used them for many years and can thoroughly recommend them.”


S. BRANNAN & SONS LTD

At Children North East our aim is to help children in the North East grow up happy and healthy and one of the ways that we do that is by making sure that the majority of our expenditure is directed towards our service users and not to cover unnecessary costs or bills.  8020 have always provided us with excellent service that is great value for money.  Nothing is too much trouble and we were recently able to renew our mobile contracts with ease, our mobile phone coverage was not interrupted and we’ve saved money.  Sally is always available to help and is friendly, supportive and kind.  All in all a great service – thank you!”


Children North East
 
Get in touch to find out how we can help your business
 

Recent Google Reviews


  • review rating 5  The team at 8020 have been supporting my business over the last couple of years and I would not hesitate to recommend them. The it support team are on the ball and any issues are resolved quickly. The communications team keep on top of my mobile phones, land lines and broadband with no hassle. All in a fantastic team, easy to work with always up front and honest and nothing is too much trouble for them.

    thumb Kenny Lindsay

    review rating 5  A very professional, trustworthy company. Any issues are dealt with quickly and efficiently. I would recommend them without reservation.

    thumb Andrew Reeman
  • review rating 5  We have been dealing with 8020 Ltd for 5 years now. Customer service is excellent, and prices are very competitive. Highly recommend!

    thumb Solway Roofing Services Ltd

    review rating 5  Having been dissatisfied with my previous business phones and contracts I can honestly say that 8020 not only fulfilled my needs, but have been outstanding in their service. They considered what I required and recommended products from an excellent range; it is the first time that I didn't have to do the research myself. From my initial chat with them I felt confident in their complete services. I now know that my business phone plan is successfully in place,which enables me to get on with my task of keeping my customers happy through reliable phone communication. 5 stars 8020 and thankyou so much.

    thumb Suzy Pennycook
  • review rating 5  Wonderful professional people to deal with. 8020's team has looked after our IT for a decade now & hopefully they will continue to do so for many years to come. Conscientious, caring & decent value - a rare set of commodities in this modern world. We would not hesitate to recommend them wholeheartedly.

    thumb SteveMel

    review rating 5  8020 currently manage our business telecoms & broadband along with providing IT support. Any queries we have are resolved quickly with knowledgeable advice. The best part is that we can completely trust their team.

    thumb Victoria Luke
See all Google Reviews

Recent Blog Posts

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8020 pick up another two prestigious excellence awards.  The 2020 awards announced by O2 on April 23rd recognise 8020’s dedication to providing outstanding customer support as well as their capability to support modern businesses with digital products like Microsoft Office 365.…

How to make the most of lockdown

9 Apr 2020

So, we’re all being lovely responsible people and protecting those at risk by staying within our homes. That’s fantastic for the general population, but as we all know human beings are curious, complicated and sociable creatures. Many of us need…

 

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We work with and support some of the most respected businesses across Dumfries & Galloway. Get in touch, we’d love to understand more about yours and see how we can help.

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