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Who We Are

8020 is an independent provider of business mobile phone contracts and IT support & services based in Dumfries, Scotland. In 14 years, the company has grown from 3 individuals and a handful of clients to a team of 18, now supplying businesses across the UK with a range of products and services including mobile phones, IT support, telephone systems and internet connectivity.

Where We Are

Our client base stretches across Glasgow & Lanarkshire, Edinburgh & The Lothians, Ayrshire, Fife, Cumbria, Newcastle, Sunderland right down to Manchester and the North-West. These range from small one-person operations to multinational Fortune 500 and Insider Top 300 companies. We’re also extremely proud of our roots in Dumfries & Galloway and work with some of the region’s leading businesses.

Why We Are Different

Though our business has adapted over the years, our philosophy of placing the customer at the forefront of everything we do has always remained the same. We’re a relationship business, we’re in it for the long run. What we’re really interested in is how we can add something to your business moving forward. And if we don’t think we can add any value, we’ll tell you.

Mobiles

IT Support

Connectivity

 

“8020 have been our preferred supplier for mobile services for more than 10 years. Our costs are reviewed, under control and communicated regularly by our account manager. Any technical glitches are quickly and efficiently resolved without a fuss by the 8020 team. Contract renewals are easy when dealing with an account manager that knows you and your business.

Dealing with 8020 is always straight forward, efficient and very pleasant.”


BLACKWOOD PARTNERSHIP

“CalaChem Ltd moved to using 8020 to manage our 30 mobile phone connections in 2016 and our experience has been very favourable.  They managed a well-executed transition from our previous network provider and were happy to include some specific additional requirements for us like emailing billing files (rather than condemning us to accessing yet another supplier portal!)  We were happy to renew our arrangements with them after 24 months, not just because of good pricing, but specifically because of the excellent level of customer service – we find them responsive and technically competent providing good advice and most prompt at implementing any changes.  I can thoroughly recommend them.”
CALACHEM

“Since founded in 2006 Coneworx partnered up with 8020 as our telecoms provider and continue today with no concerns. Over the past several years our Company innovatively transitioned from day to day working processes in paper form to a bespoke electronic system (which is unique in our industry sector), 8020 have proved invaluable in supporting us to deliver our remit. 8020 offer exceptional advice and solutions that suit our business needs and we always appreciate their professional approach, competitive pricing, and above all excellent customer service skills.”


CONEWORX LTD

“8020 have looked after our mobile needs for more than 10 years and that has been by Sally, in the main, for a little over half of that time.  It is refreshing to work with someone who is not just solutions orientated, but who is also friendly, enthusiastic and energetic... even at times when it was particularly arduous to get an answer from the network provider.  I know that I can't ask Sally a silly question as she is always prepared to listen and takes the time to understand our challenges and needs and treat them as her own.”
FARMFOODS

"8020 provide us with excellent customer service.  Their wealth of knowledge in telecommunications, friendly staff and willingness to provide solutions to any mobile phone issue quickly, is invaluable to the practice."


PARAGON VETERINARY GROUP
 
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Recent Google Reviews


  • review rating 5  The team at 8020 have been supporting my business over the last couple of years and I would not hesitate to recommend them. The it support team are on the ball and any issues are resolved quickly. The communications team keep on top of my mobile phones, land lines and broadband with no hassle. All in a fantastic team, easy to work with always up front and honest and nothing is too much trouble for them.

    thumb Kenny Lindsay

    review rating 5  A very professional, trustworthy company. Any issues are dealt with quickly and efficiently. I would recommend them without reservation.

    thumb Andrew Reeman
  • review rating 5  We have been dealing with 8020 Ltd for 5 years now. Customer service is excellent, and prices are very competitive. Highly recommend!

    thumb Solway Roofing Services Ltd

    review rating 5  Having been dissatisfied with my previous business phones and contracts I can honestly say that 8020 not only fulfilled my needs, but have been outstanding in their service. They considered what I required and recommended products from an excellent range; it is the first time that I didn't have to do the research myself. From my initial chat with them I felt confident in their complete services. I now know that my business phone plan is successfully in place,which enables me to get on with my task of keeping my customers happy through reliable phone communication. 5 stars 8020 and thankyou so much.

    thumb Suzy Pennycook
  • review rating 5  Wonderful professional people to deal with. 8020's team has looked after our IT for a decade now & hopefully they will continue to do so for many years to come. Conscientious, caring & decent value - a rare set of commodities in this modern world. We would not hesitate to recommend them wholeheartedly.

    thumb SteveMel

    review rating 5  8020 currently manage our business telecoms & broadband along with providing IT support. Any queries we have are resolved quickly with knowledgeable advice. The best part is that we can completely trust their team.

    thumb Victoria Luke
See all Google Reviews

Recent Blog Posts

What age should kids get a smartphone?

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These days, it’s not uncommon to see children with their eyes glued to smartphones or tablets when eating out at a restaurant or while travelling on long journeys. The digital age is upon us and members of ‘Generation Z’ have…

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The Brave New World of 5G

14 Oct 2019

The next generation of mobile internet is here – 5G – with the promise of faster speeds and more robust mobile connectivity than ever before.  5G or ‘fifth generation’ network connectivity is 40 times more responsive, 10 times faster and…

 

Get in touch

We work with and support some of the most respected businesses across Dumfries & Galloway. Get in touch, we’d love to understand more about yours and see how we can help.

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