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Business Telecommunication Solutions & IT Support Providers

Established in 2005, 8020 is an independent provider of Telecommunication Solutions and IT Support.  We say it is our people that make 8020 different and set us apart from our competition, our aim is to provide you with fit for purpose business solutions coupled with outstanding customer service suited to your business size. We work with businesses across a range of sectors that can vary greatly in size from small and medium enterprises to multinational Fortune 500 and Insider Top 300 companies.  Have a look on our clients page to see some of the businesses we currently work with and what they think of the service they receive from the team here at 8020.

Being based in Dumfries, South West Scotland we are well placed to serve our clients both north and south of the border.  Contact us to find out more about how we can exceed your expectations and keep your business connected

Mobiles

IT Support

Connectivity

 

“Sally is always extremely helpful, and no query is ever too much bother.  Our enquiries are always responded to within a matter of hours (or even minutes!) and if Sally isn’t around to help, one of the other members of the 8020 team is on hand to ensure everything is dealt with efficiently.  Aptus have been dealing with 8020 for nearly 5 years and the service that we have received throughout this time has been exceptional”
APTUS UTILITIES

"Lesley has been Routes to Work Account Manager for over 5 years and is always extremely helpful. She has assisted with the installation of our VOIP phone system and more recently changing mobile contract – she is always available to assist with queries and keeps us informed. She is quick to respond and makes sure that the team at 8020 are fully aware of our requirements so even if she’s not available we always get the very best seamless service .

Its great to work with someone who understands that we aren’t technical and often need our ‘hands held’."


ROUTES TO WORK

"8020 provide us with excellent customer service.  Their wealth of knowledge in telecommunications, friendly staff and willingness to provide solutions to any mobile phone issue quickly, is invaluable to the practice."


PARAGON VETERINARY GROUP

"Ashleigh Building have built a strong relationship with 8020 and their team over the years. They work alongside our Area Director, Colin Pyke, providing advice and guidance with regards to our company telecommunications. They collate weekly reports monitoring costs, and providing quick and effective solutions to any telecom issues that arise. They are a fantastic company to work with and we would highly recommend them to any organisation."


ASHLEIGH BUILDING

“8020 have been our communication providers since 2005.  They have enhanced how our organisation communicates internally and externally, tailoring services to suit our specific needs.  Steve McCubbin and the pro-active support team are essential to our organisation, closing out any communication issues we have timeously. We would highly recommend 8020 and their knowledgeable team”
ASHLEIGH (SCOTLAND) LTD
 
Get in touch to find out how we can help your business
 

Recent Google Reviews


  • 5 star review  The team at 8020 have been supporting my business over the last couple of years and I would not hesitate to recommend them. The it support team are on the ball and any issues are resolved quickly. The communications team keep on top of my mobile phones, land lines and broadband with no hassle. All in a fantastic team, easy to work with always up front and honest and nothing is too much trouble for them.

    thumb Kenny Lindsay

    5 star review  A very professional, trustworthy company. Any issues are dealt with quickly and efficiently. I would recommend them without reservation.

    thumb Andrew Reeman
  • 5 star review  We have been dealing with 8020 Ltd for 5 years now. Customer service is excellent, and prices are very competitive. Highly recommend!

    thumb Solway Roofing Services Ltd

    5 star review  Having been dissatisfied with my previous business phones and contracts I can honestly say that 8020 not only fulfilled my needs, but have been outstanding in their service. They considered what I required and recommended products from an excellent range; it is the first time that I didn't have to do the research myself. From my initial chat with them I felt confident in their complete services. I now know that my business phone plan is successfully in place,which enables me to get on with my task of keeping my customers happy through reliable phone communication. 5 stars 8020 and thankyou so much.

    thumb Suzy Pennycook
  • 5 star review  Wonderful professional people to deal with. 8020's team has looked after our IT for a decade now & hopefully they will continue to do so for many years to come. Conscientious, caring & decent value - a rare set of commodities in this modern world. We would not hesitate to recommend them wholeheartedly.

    thumb SteveMel

    5 star review  8020 currently manage our business telecoms & broadband along with providing IT support. Any queries we have are resolved quickly with knowledgeable advice. The best part is that we can completely trust their team.

    thumb Victoria Luke
See all Google Reviews

Recent Blog Posts

8020 Win Double Awards

20 May 2021

8020 have won two prestigious excellence awards from O2. The awards for Customer Excellence and Digital Excellence recognise the 8020 team’s dedication to providing outstanding customer support as well as their capability to support modern businesses with digital products like Microsoft…

Internet speeds explained

29 Apr 2021

Most of us rely on the internet every day. Whether it is for work, checking the weather, browsing social media, or streaming programmes on Netflix. An internet connection is crucial for all these activities. While slow broadband is a hindrance…

PSTN switch off - Business woman note schedule on book and talking with customer b

The BT Openreach 2025 PSTN And ISDN Switch Off

18 Mar 2021

What is happening? In 2025 BT are switching off their Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) services and by that point, every phone line in the UK will be digital. This will affect all residential…

5 Tips To Keep Your Data Secure When Working From Home

15 Jun 2020

Most businesses have had to quickly adjust to working from home. It’s been a step into the unknown for many, especially for companies who are introducing remote working for the first time. Employees are using smartphones, tablets and mobile apps…

 

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We work with and support some of the most respected businesses across Dumfries & Galloway. Get in touch, we’d love to understand more about yours and see how we can help.

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