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Who We Are

8020 is an independent provider of business mobile phone contracts and IT support & services based in Dumfries, Scotland. In 14 years, the company has grown from 3 individuals and a handful of clients to a team of 18, now supplying businesses across the UK with a range of products and services including mobile phones, IT support, telephone systems and internet connectivity.

Where We Are

Our client base stretches across Glasgow & Lanarkshire, Edinburgh & The Lothians, Ayrshire, Fife, Cumbria, Newcastle, Sunderland right down to Manchester and the North-West. These range from small one-person operations to multinational Fortune 500 and Insider Top 300 companies. We’re also extremely proud of our roots in Dumfries & Galloway and work with some of the region’s leading businesses.

Why We Are Different

Though our business has adapted over the years, our philosophy of placing the customer at the forefront of everything we do has always remained the same. We’re a relationship business, we’re in it for the long run. What we’re really interested in is how we can add something to your business moving forward. And if we don’t think we can add any value, we’ll tell you.

Mobiles

IT Support

Connectivity

 

“8020 have managed the Scottish Futures Trust’s mobile phone contracts since 2008 the team have always been friendly, helpful and quick to respond to any queries. The monthly reporting provides us with the detail and breakdown that we need saving time and money with a pro-active approach to cost-effective solutions.  8020 understand how important mobile communication is in business today, providing us with excellent customer service, while ensuring our mobile communications continue to meet our needs.”


SCOTTISH FUTURES TRUST

"Lesley has been Routes to Work Account Manager for over 5 years and is always extremely helpful. She has assisted with the installation of our VOIP phone system and more recently changing mobile contract – she is always available to assist with queries and keeps us informed. She is quick to respond and makes sure that the team at 8020 are fully aware of our requirements so even if she’s not available we always get the very best seamless service .

Its great to work with someone who understands that we aren’t technical and often need our ‘hands held’."


ROUTES TO WORK

“We have used 8020 for all our company mobiles for over 10 years and have always received great value for money and excellent service.  A special mention to Andrea who goes the extra mile and resolves any issues we have.  We have no problem in recommending 8020 to anyone.”
BOLAND JARRETT (EDINBURGH) LTD

"We were introduced to 8020 nearly 10 years ago.  We thought “here we go – another one of these telephone companies that promise you the earth but don’t deliver” – How wrong we were!

Everything about 8020 has been first class.  The contracts saving us money, the service, the advise and most importantly the excellent staff.  We are approached almost weekly by other providers wanting our business, however not a chance.  We have an excellent relationship with 8020. 10 years speaks for itself."


ALEXANDER (SCOTLAND) & CO LTD

"Ashleigh Building have built a strong relationship with 8020 and their team over the years. They work alongside our Area Director, Colin Pyke, providing advice and guidance with regards to our company telecommunications. They collate weekly reports monitoring costs, and providing quick and effective solutions to any telecom issues that arise. They are a fantastic company to work with and we would highly recommend them to any organisation."


ASHLEIGH BUILDING
 
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Recent Google Reviews


  • review rating 5  The team at 8020 have been supporting my business over the last couple of years and I would not hesitate to recommend them. The it support team are on the ball and any issues are resolved quickly. The communications team keep on top of my mobile phones, land lines and broadband with no hassle. All in a fantastic team, easy to work with always up front and honest and nothing is too much trouble for them.

    thumb Kenny Lindsay

    review rating 5  A very professional, trustworthy company. Any issues are dealt with quickly and efficiently. I would recommend them without reservation.

    thumb Andrew Reeman
  • review rating 5  We have been dealing with 8020 Ltd for 5 years now. Customer service is excellent, and prices are very competitive. Highly recommend!

    thumb Solway Roofing Services Ltd

    review rating 5  Having been dissatisfied with my previous business phones and contracts I can honestly say that 8020 not only fulfilled my needs, but have been outstanding in their service. They considered what I required and recommended products from an excellent range; it is the first time that I didn't have to do the research myself. From my initial chat with them I felt confident in their complete services. I now know that my business phone plan is successfully in place,which enables me to get on with my task of keeping my customers happy through reliable phone communication. 5 stars 8020 and thankyou so much.

    thumb Suzy Pennycook
  • review rating 5  Wonderful professional people to deal with. 8020's team has looked after our IT for a decade now & hopefully they will continue to do so for many years to come. Conscientious, caring & decent value - a rare set of commodities in this modern world. We would not hesitate to recommend them wholeheartedly.

    thumb SteveMel

    review rating 5  8020 currently manage our business telecoms & broadband along with providing IT support. Any queries we have are resolved quickly with knowledgeable advice. The best part is that we can completely trust their team.

    thumb Victoria Luke
See all Google Reviews

Recent Blog Posts

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Get in touch

We work with and support some of the most respected businesses across Dumfries & Galloway. Get in touch, we’d love to understand more about yours and see how we can help.

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