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Business Telecommunication Solutions & IT Support Providers

Established in 2005, 8020 is an independent provider of Telecommunication Solutions and IT Support.  We say it is our people that make 8020 different and set us apart from our competition, our aim is to provide you with fit for purpose business solutions coupled with outstanding customer service suited to your business size. We work with businesses across a range of sectors that can vary greatly in size from small and medium enterprises to multinational Fortune 500 and Insider Top 300 companies.  Have a look on our clients page to see some of the businesses we currently work with and what they think of the service they receive from the team here at 8020.

Being based in Dumfries, South West Scotland we are well placed to serve our clients both north and south of the border.  Contact us to find out more about how we can exceed your expectations and keep your business connected

Mobiles

IT Support

Connectivity

 
Kevin Thornhill - Motor Engineer - 8020 client Logo

We have all of our mobile phones with 8020 and the service we receive is the best! Sally does a great job of looking after us and keeps us up to date with our account.

8020 were highly recommended by another business and I’m glad that we switched to them. It’s great to have a local company that is offering 1st class service.


Kevin Thornhill Ltd

“Gemma and the team at 8020 offer a professional but relaxed service and are always eager to help.  Our problems are owned and resolved by the team making my life easier and keeping the end users happy.  Highly recommended!”
VEITCHI HOLDING LTD

8020 has provided mobile phone services to Alcohol and Drugs Support South West Scotland, for over 10 years. Kate has always sought to achieve the best value for our organisation, whilst maintaining high-quality professional customer service. Always happy to assist, Kate has liaised with our IT partner over the years, to ensure my staff have fully integrated mobile and computer connectivity.  This is essential for our business model, where staff are working extensively in the community away from our office bases.


Alcohol & Drugs Support South West Scotland

“I have found that during the course of our relationship with 8020, Lesley has proven consistent in her approach to dealing with our Mobile Phone Estate and Data Account on a personal and professional level.  From day 1 she has worked quietly in the background, maintaining communication with ourselves with detailed Monthly Analysis of our account reports, and always remaining upbeat when the rare issue does arise and has a resolve at hand to make sure that any potential inconvenience is averted.”
OAKBANK WASTE MANAGEMENT

“Lesley has been looking after our company mobile telecommunications here at QEM Solutions for a number of years now and we would be reluctant to change that.  She embraces the challenges we present her with and the service we receive is second to none.  No request is too much trouble.”


QEM SOLUTIONS
 
Get in touch to find out how we can help your business
 

Recent Google Reviews


  • 5 star review  The team at 8020 have been supporting my business over the last couple of years and I would not hesitate to recommend them. The it support team are on the ball and any issues are resolved quickly. The communications team keep on top of my mobile phones, land lines and broadband with no hassle. All in a fantastic team, easy to work with always up front and honest and nothing is too much trouble for them.

    thumb Kenny Lindsay

    5 star review  A very professional, trustworthy company. Any issues are dealt with quickly and efficiently. I would recommend them without reservation.

    thumb Andrew Reeman
  • 5 star review  We have been dealing with 8020 Ltd for 5 years now. Customer service is excellent, and prices are very competitive. Highly recommend!

    thumb Solway Roofing Services Ltd

    5 star review  Having been dissatisfied with my previous business phones and contracts I can honestly say that 8020 not only fulfilled my needs, but have been outstanding in their service. They considered what I required and recommended products from an excellent range; it is the first time that I didn't have to do the research myself. From my initial chat with them I felt confident in their complete services. I now know that my business phone plan is successfully in place,which enables me to get on with my task of keeping my customers happy through reliable phone communication. 5 stars 8020 and thankyou so much.

    thumb Suzy Pennycook
  • 5 star review  Wonderful professional people to deal with. 8020's team has looked after our IT for a decade now & hopefully they will continue to do so for many years to come. Conscientious, caring & decent value - a rare set of commodities in this modern world. We would not hesitate to recommend them wholeheartedly.

    thumb SteveMel

    5 star review  8020 currently manage our business telecoms & broadband along with providing IT support. Any queries we have are resolved quickly with knowledgeable advice. The best part is that we can completely trust their team.

    thumb Victoria Luke
See all Google Reviews

Recent Blog Posts

8020 Win Double Awards

20 May 2021

8020 have won two prestigious excellence awards from O2. The awards for Customer Excellence and Digital Excellence recognise the 8020 team’s dedication to providing outstanding customer support as well as their capability to support modern businesses with digital products like Microsoft…

Internet speeds explained

29 Apr 2021

Most of us rely on the internet every day. Whether it is for work, checking the weather, browsing social media, or streaming programmes on Netflix. An internet connection is crucial for all these activities. While slow broadband is a hindrance…

PSTN switch off - Business woman note schedule on book and talking with customer b

The BT Openreach 2025 PSTN And ISDN Switch Off

18 Mar 2021

What is happening? In 2025 BT are switching off their Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) services and by that point, every phone line in the UK will be digital. This will affect all residential…

5 Tips To Keep Your Data Secure When Working From Home

15 Jun 2020

Most businesses have had to quickly adjust to working from home. It’s been a step into the unknown for many, especially for companies who are introducing remote working for the first time. Employees are using smartphones, tablets and mobile apps…

 

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We work with and support some of the most respected businesses across Dumfries & Galloway. Get in touch, we’d love to understand more about yours and see how we can help.

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