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Who We Are

8020 is an independent provider of business mobile phone contracts and IT support & services based in Dumfries, Scotland. In 13 years, the company has grown from 3 individuals and a handful of clients to a team of 18, now supplying businesses across the UK with a range of products and services including mobile phones, IT support, telephone systems and internet connectivity.

Where We Are

Our client base stretches across Glasgow & Lanarkshire, Edinburgh & The Lothians, Ayrshire, Fife, Cumbria, Newcastle, Sunderland right down to Manchester and the North-West. These range from small one-person operations to multinational Fortune 500 and Insider Top 300 companies. We’re also extremely proud of our roots in Dumfries & Galloway and work with some of the region’s leading businesses.

Why We Are Different

Though our business has adapted over the years, our philosophy of placing the customer at the forefront of everything we do has always remained the same. We’re a relationship business, we’re in it for the long run. What we’re really interested in is how we can add something to your business moving forward. And if we don’t think we can add any value, we’ll tell you.

Mobiles

IT Support

Connectivity

 

“I have found that during the course of our relationship with 8020, Lesley has proven consistent in her approach to dealing with our Mobile Phone Estate and Data Account on a personal and professional level.  From day 1 she has worked quietly in the background, maintaining communication with ourselves with detailed Monthly Analysis of our account reports, and always remaining upbeat when the rare issue does arise and has a resolve at hand to make sure that any potential inconvenience is averted.”
OAKBANK WASTE MANAGEMENT

“Lesley manages the mobile phone estate for Baker Mallett LLP and has done so for the last 10 years.  Lesley helps to make what can be a stressful and time-consuming role easy for me by keeping me up to date with issues that might affect us and keeping me informed of new services that might be relevant, making sure that we always get the best from the network and our devices.  She does all this with a smile and a telephone manner that always makes you feel that you are the most important person that she has to deal with.  It’s great to work with someone who is so helpful and responsive and is always at the other end of the phone when I need help or support.  Keep up the good work Lesley, it is very much appreciated”.
BAKER MALLETT

“We have used 8020 for all our company mobiles for over 10 years and have always received great value for money and excellent service.  A special mention to Andrea who goes the extra mile and resolves any issues we have.  We have no problem in recommending 8020 to anyone.”
BOLAND JARRETT (EDINBURGH) LTD

“Having had an account with Lesley and the team at 8020 Ltd for almost 10 years now, we can safely say that Lesley is effectively a member of our own team here at Cruden.  Always on hand to offer advice and service our change requests, often several times a day.  Our Landlines and extensive Mobile phone estates are managed by Lesley in such a proactive manner that we can rest easy knowing these vital avenues of communication are in the safest hands possible.  I could not recommend Lesley and 8020 highly enough!”
CRUDEN GROUP

“8020 have looked after our mobile needs for more than 10 years and that has been by Sally, in the main, for a little over half of that time.  It is refreshing to work with someone who is not just solutions orientated, but who is also friendly, enthusiastic and energetic... even at times when it was particularly arduous to get an answer from the network provider.  I know that I can't ask Sally a silly question as she is always prepared to listen and takes the time to understand our challenges and needs and treat them as her own.”
FARMFOODS
 
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Recent Google Reviews


  • review rating 5  The team at 8020 have been supporting my business over the last couple of years and I would not hesitate to recommend them. The it support team are on the ball and any issues are resolved quickly. The communications team keep on top of my mobile phones, land lines and broadband with no hassle. All in a fantastic team, easy to work with always up front and honest and nothing is too much trouble for them.

    thumb Kenny Lindsay

    review rating 5  A very professional, trustworthy company. Any issues are dealt with quickly and efficiently. I would recommend them without reservation.

    thumb Andrew Reeman
  • review rating 5  We have been dealing with 8020 Ltd for 5 years now. Customer service is excellent, and prices are very competitive. Highly recommend!

    thumb Solway Roofing Services Ltd

    review rating 5  Having been dissatisfied with my previous business phones and contracts I can honestly say that 8020 not only fulfilled my needs, but have been outstanding in their service. They considered what I required and recommended products from an excellent range; it is the first time that I didn't have to do the research myself. From my initial chat with them I felt confident in their complete services. I now know that my business phone plan is successfully in place,which enables me to get on with my task of keeping my customers happy through reliable phone communication. 5 stars 8020 and thankyou so much.

    thumb Suzy Pennycook
  • review rating 5  Wonderful professional people to deal with. 8020's team has looked after our IT for a decade now & hopefully they will continue to do so for many years to come. Conscientious, caring & decent value - a rare set of commodities in this modern world. We would not hesitate to recommend them wholeheartedly.

    thumb SteveMel

    review rating 5  8020 currently manage our business telecoms & broadband along with providing IT support. Any queries we have are resolved quickly with knowledgeable advice. The best part is that we can completely trust their team.

    thumb Victoria Luke
See all Google Reviews

Recent Blog Posts

8020 5G Image

The Brave New World of 5G

14 Oct 2019

The next generation of mobile internet is here – 5G – with the promise of faster speeds and more robust mobile connectivity than ever before.  5G or ‘fifth generation’ network connectivity is 40 times more responsive, 10 times faster and…

Iphone Summer Activity Apps | 8020 Ltd

Here’s to an ‘Appy’ Summer

5 Aug 2019

Summer’s here – we think! Even if the sun isn’t splitting the sky, it’s good to get out and about during the school holidays –  and with a bit of digital assistance, we’ve got some great ideas for summer activities…

Mobile Roaming That Doesn’t Cost the Earth

25 Jul 2019

Good news! The days of returning home from a trip abroad to an eye-watering mobile phone bill are long gone. Nowadays, if you’re travelling within Europe, your minutes, data and texts will work just like they do at home. So,…

8020 ltd IT Support acquires CMS Ltd - 3 directors

8020 acquire CMS Broadband Ltd

24 Jul 2019

We are excited to announce that 8020 Ltd has acquired the Kirkcudbright based business CMS Broadband Ltd.   8020 already manage the IT infrastructure for many leading businesses across Dumfries & Galloway, as well as managing thousands of business mobile…

 

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We work with and support some of the most respected businesses across Dumfries & Galloway. Get in touch, we’d love to understand more about yours and see how we can help.

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