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Business Telecommunication Solutions & IT Support Providers

Established in 2005, 8020 is an independent provider of Telecommunication Solutions and IT Support.  We say it is our people that make 8020 different and set us apart from our competition, our aim is to provide you with fit for purpose business solutions coupled with outstanding customer service suited to your business size. We work with businesses across a range of sectors that can vary greatly in size from small and medium enterprises to multinational Fortune 500 and Insider Top 300 companies.  Have a look on our clients page to see some of the businesses we currently work with and what they think of the service they receive from the team here at 8020.

Being based in Dumfries, South West Scotland we are well placed to serve our clients both north and south of the border.  Contact us to find out more about how we can exceed your expectations and keep your business connected

Mobiles

IT Support

Connectivity

 

"8020 have provided us with a 1st class service for our Mobile Telecommunications for the last few years.  Staff are friendly, professional and always at hand when any problems arise."


R TAYLOR & SONS

“Having had an account with Lesley and the team at 8020 Ltd for almost 10 years now, we can safely say that Lesley is effectively a member of our own team here at Cruden.  Always on hand to offer advice and service our change requests, often several times a day.  Our Landlines and extensive Mobile phone estates are managed by Lesley in such a proactive manner that we can rest easy knowing these vital avenues of communication are in the safest hands possible.  I could not recommend Lesley and 8020 highly enough!”
CRUDEN GROUP

"We came, we went, we returned! Originally a customer with our O2 contract we were very well looked after by 8020. Due to coverage issues at the time we moved to Vodafone and had to leave 8020 for a direct account with Vodafone. I’m glad to say we were able to return with 8020 now being able to supply our Voda connections competitively, it’s great to be back with a locally based company that looks after us very well and nothing is too much bother.”


APD LTD

8020 has provided mobile phone services to Alcohol and Drugs Support South West Scotland, for over 10 years. Kate has always sought to achieve the best value for our organisation, whilst maintaining high-quality professional customer service. Always happy to assist, Kate has liaised with our IT partner over the years, to ensure my staff have fully integrated mobile and computer connectivity.  This is essential for our business model, where staff are working extensively in the community away from our office bases.


Alcohol & Drugs Support South West Scotland

“The customer service and understanding we get from 8020 is second to none, as experience has proven when we have dealt with other telecommunications companies. Having our own account manager means we can get to the right person right away and any queries we have can be dealt with quickly and easily. They understand how quickly our business has to move and how important being able to communicate with our staff all over the UK is.

Thank you for your support so far and we look forward to continuing to work together.”


STORY DECORATING GROUP
 
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Recent Google Reviews


  • review rating 5  The team at 8020 have been supporting my business over the last couple of years and I would not hesitate to recommend them. The it support team are on the ball and any issues are resolved quickly. The communications team keep on top of my mobile phones, land lines and broadband with no hassle. All in a fantastic team, easy to work with always up front and honest and nothing is too much trouble for them.

    thumb Kenny Lindsay

    review rating 5  A very professional, trustworthy company. Any issues are dealt with quickly and efficiently. I would recommend them without reservation.

    thumb Andrew Reeman
  • review rating 5  We have been dealing with 8020 Ltd for 5 years now. Customer service is excellent, and prices are very competitive. Highly recommend!

    thumb Solway Roofing Services Ltd

    review rating 5  Having been dissatisfied with my previous business phones and contracts I can honestly say that 8020 not only fulfilled my needs, but have been outstanding in their service. They considered what I required and recommended products from an excellent range; it is the first time that I didn't have to do the research myself. From my initial chat with them I felt confident in their complete services. I now know that my business phone plan is successfully in place,which enables me to get on with my task of keeping my customers happy through reliable phone communication. 5 stars 8020 and thankyou so much.

    thumb Suzy Pennycook
  • review rating 5  Wonderful professional people to deal with. 8020's team has looked after our IT for a decade now & hopefully they will continue to do so for many years to come. Conscientious, caring & decent value - a rare set of commodities in this modern world. We would not hesitate to recommend them wholeheartedly.

    thumb SteveMel

    review rating 5  8020 currently manage our business telecoms & broadband along with providing IT support. Any queries we have are resolved quickly with knowledgeable advice. The best part is that we can completely trust their team.

    thumb Victoria Luke
See all Google Reviews

Recent Blog Posts

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15 Jun 2020

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8020 Win Double O2 Excellence Awards

6 May 2020

8020 pick up another two prestigious excellence awards.  The 2020 awards announced by O2 on April 23rd recognise 8020’s dedication to providing outstanding customer support as well as their capability to support modern businesses with digital products like Microsoft Office 365.…

How to make the most of lockdown

9 Apr 2020

So, we’re all being lovely responsible people and protecting those at risk by staying within our homes. That’s fantastic for the general population, but as we all know human beings are curious, complicated and sociable creatures. Many of us need…

 

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We work with and support some of the most respected businesses across Dumfries & Galloway. Get in touch, we’d love to understand more about yours and see how we can help.

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