Get In Touch Today
 
 

Business Telecommunication Solutions & IT Support Providers

Established in 2005, 8020 is an independent provider of Telecommunication Solutions and IT Support.  We say it is our people that make 8020 different and set us apart from our competition, our aim is to provide you with fit for purpose business solutions coupled with outstanding customer service suited to your business size. We work with businesses across a range of sectors that can vary greatly in size from small and medium enterprises to multinational Fortune 500 and Insider Top 300 companies.  Have a look on our clients page to see some of the businesses we currently work with and what they think of the service they receive from the team here at 8020.

Being based in Dumfries, South West Scotland we are well placed to serve our clients both north and south of the border.  Contact us to find out more about how we can exceed your expectations and keep your business connected

Mobiles

IT Support

Connectivity

 

“Gemma and the team at 8020 offer a professional but relaxed service and are always eager to help.  Our problems are owned and resolved by the team making my life easier and keeping the end users happy.  Highly recommended!”
VEITCHI HOLDING LTD

“Since founded in 2006 Coneworx partnered up with 8020 as our telecoms provider and continue today with no concerns. Over the past several years our Company innovatively transitioned from day to day working processes in paper form to a bespoke electronic system (which is unique in our industry sector), 8020 have proved invaluable in supporting us to deliver our remit. 8020 offer exceptional advice and solutions that suit our business needs and we always appreciate their professional approach, competitive pricing, and above all excellent customer service skills.”


CONEWORX LTD

“Sally is a consummate professional, our account has been managed expertly with regular tariff reviews to keep bills to a minimum.  Sally is the definitive reason we resigned with 8020 Ltd, and I’ve had no qualms about sending business her way.  I look forward to working with her now and in the future.”
NORTHUMBERLAND ESTATES

“CalaChem Ltd moved to using 8020 to manage our 30 mobile phone connections in 2016 and our experience has been very favourable.  They managed a well-executed transition from our previous network provider and were happy to include some specific additional requirements for us like emailing billing files (rather than condemning us to accessing yet another supplier portal!)  We were happy to renew our arrangements with them after 24 months, not just because of good pricing, but specifically because of the excellent level of customer service – we find them responsive and technically competent providing good advice and most prompt at implementing any changes.  I can thoroughly recommend them.”
CALACHEM

"We have worked with 8020 for over 11 years now and the excellent customer service and support we receive prevents us from looking at alternative service providers!  We always receive a super-fast response and a friendly reception whenever we make contact."


PARAGON INKS
 
Get in touch to find out how we can help your business
 

Recent Google Reviews


  • 5 star review  The team at 8020 have been supporting my business over the last couple of years and I would not hesitate to recommend them. The it support team are on the ball and any issues are resolved quickly. The communications team keep on top of my mobile phones, land lines and broadband with no hassle. All in a fantastic team, easy to work with always up front and honest and nothing is too much trouble for them.

    thumb Kenny Lindsay

    5 star review  A very professional, trustworthy company. Any issues are dealt with quickly and efficiently. I would recommend them without reservation.

    thumb Andrew Reeman
  • 5 star review  We have been dealing with 8020 Ltd for 5 years now. Customer service is excellent, and prices are very competitive. Highly recommend!

    thumb Solway Roofing Services Ltd

    5 star review  Having been dissatisfied with my previous business phones and contracts I can honestly say that 8020 not only fulfilled my needs, but have been outstanding in their service. They considered what I required and recommended products from an excellent range; it is the first time that I didn't have to do the research myself. From my initial chat with them I felt confident in their complete services. I now know that my business phone plan is successfully in place,which enables me to get on with my task of keeping my customers happy through reliable phone communication. 5 stars 8020 and thankyou so much.

    thumb Suzy Pennycook
  • 5 star review  Wonderful professional people to deal with. 8020's team has looked after our IT for a decade now & hopefully they will continue to do so for many years to come. Conscientious, caring & decent value - a rare set of commodities in this modern world. We would not hesitate to recommend them wholeheartedly.

    thumb SteveMel

    5 star review  8020 currently manage our business telecoms & broadband along with providing IT support. Any queries we have are resolved quickly with knowledgeable advice. The best part is that we can completely trust their team.

    thumb Victoria Luke
See all Google Reviews

Recent Blog Posts

PSTN switch off - Business woman note schedule on book and talking with customer b

The BT Openreach 2025 PSTN And ISDN Switch Off

18 Mar 2021

What is happening? In 2025 BT are switching off their Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) services and by that point, every phone line in the UK will be digital. This will affect all residential…

5 Tips To Keep Your Data Secure When Working From Home

15 Jun 2020

Most businesses have had to quickly adjust to working from home. It’s been a step into the unknown for many, especially for companies who are introducing remote working for the first time. Employees are using smartphones, tablets and mobile apps…

Mental Health Awareness Week - Apps to help your mental health during lockdown

Mental Health Awareness Week: The best apps for your mental health during lockdown

21 May 2020

This year’s Mental Health Awareness Week (18–24 May) couldn’t have come at a more welcome time.  From worries about health or finances to stressful working situations, new childcare demands, or simply missing the comforts of our normal lives, for many…

8020 Win Double O2 Excellence Awards

6 May 2020

8020 pick up another two prestigious excellence awards.  The 2020 awards announced by O2 on April 23rd recognise 8020’s dedication to providing outstanding customer support as well as their capability to support modern businesses with digital products like Microsoft Office 365.…

 

Get in touch

We work with and support some of the most respected businesses across Dumfries & Galloway. Get in touch, we’d love to understand more about yours and see how we can help.

Get More Info Call us
 
This site uses cookies. Read our privacy policy