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Business Telecommunication Solutions & IT Support Providers

Established in 2005, 8020 is an independent provider of Telecommunication Solutions and IT Support.  We say it is our people that make 8020 different and set us apart from our competition, our aim is to provide you with fit for purpose business solutions coupled with outstanding customer service suited to your business size. We work with businesses across a range of sectors that can vary greatly in size from small and medium enterprises to multinational Fortune 500 and Insider Top 300 companies.  Have a look on our clients page to see some of the businesses we currently work with and what they think of the service they receive from the team here at 8020.

Being based in Dumfries, South West Scotland we are well placed to serve our clients both north and south of the border.  Contact us to find out more about how we can exceed your expectations and keep your business connected

Mobiles

IT Support

Connectivity

 

"The most successful companies are those which deliver consistently on trusted relationships, excellent customer service, and provision of sustainable and effective solutions.  8020 Ltd is one such company.  Compass Brain Injury Specialists Ltd and Compass SDS Broker Ltd chose 8020 Ltd as our sole IT support provider, digital advisor and sales solution provider for telephony, hardware, mobile devices and much more.  Our charity and trading arm operates across Dumfries & Galloway, so it is crucial that we have excellent service provision across all of our IT and digital processes so that we can continue to drive efficiency and ensure effective and secure delivery of Compass services to the vulnerable people of our region.  8020 Ltd very ably supports Compass to achieve this aim by understanding our business and IT needs and providing appropriate solutions.  Thank you, 8020 Ltd!"
COMPASS BRAIN INJURY SPECIALIST LTD

“8020 have managed the Scottish Futures Trust’s mobile phone contracts since 2008 the team have always been friendly, helpful and quick to respond to any queries. The monthly reporting provides us with the detail and breakdown that we need saving time and money with a pro-active approach to cost-effective solutions.  8020 understand how important mobile communication is in business today, providing us with excellent customer service, while ensuring our mobile communications continue to meet our needs.”


SCOTTISH FUTURES TRUST

“8020 is our go-to provider for mobile communications, from hardware to service plans and call analysis. Their service is simply excellent with unbiased advice and a very friendly interaction. They ask what we would like and then do the leg work to provide cost-effective solutions, including preparation of contractual paperwork. We have used them for many years and can thoroughly recommend them.”


S. BRANNAN & SONS LTD
Volunteer development scotland testimonial - 8020 Ltd

8020 have been our mobile comms provider for many years now and have consistently provided excellent customer service and the team are extremely helpful. Having a dedicated account manager really enhances the service we receive and they are always proactive in ensuring that our contracts are meeting our needs. Renewals are hassle-free and we always receive a super-speedy response to any query.  Really grateful for all their support and guidance!


Volunteer Development Scotland

8020 has provided mobile phone services to Alcohol and Drugs Support South West Scotland, for over 10 years. Kate has always sought to achieve the best value for our organisation, whilst maintaining high-quality professional customer service. Always happy to assist, Kate has liaised with our IT partner over the years, to ensure my staff have fully integrated mobile and computer connectivity.  This is essential for our business model, where staff are working extensively in the community away from our office bases.


Alcohol & Drugs Support South West Scotland
 
Get in touch to find out how we can help your business
 

Recent Google Reviews


  • 5 star review  The team at 8020 have been supporting my business over the last couple of years and I would not hesitate to recommend them. The it support team are on the ball and any issues are resolved quickly. The communications team keep on top of my mobile phones, land lines and broadband with no hassle. All in a fantastic team, easy to work with always up front and honest and nothing is too much trouble for them.

    thumb Kenny Lindsay

    5 star review  A very professional, trustworthy company. Any issues are dealt with quickly and efficiently. I would recommend them without reservation.

    thumb Andrew Reeman
  • 5 star review  We have been dealing with 8020 Ltd for 5 years now. Customer service is excellent, and prices are very competitive. Highly recommend!

    thumb Solway Roofing Services Ltd

    5 star review  Having been dissatisfied with my previous business phones and contracts I can honestly say that 8020 not only fulfilled my needs, but have been outstanding in their service. They considered what I required and recommended products from an excellent range; it is the first time that I didn't have to do the research myself. From my initial chat with them I felt confident in their complete services. I now know that my business phone plan is successfully in place,which enables me to get on with my task of keeping my customers happy through reliable phone communication. 5 stars 8020 and thankyou so much.

    thumb Suzy Pennycook
  • 5 star review  Wonderful professional people to deal with. 8020's team has looked after our IT for a decade now & hopefully they will continue to do so for many years to come. Conscientious, caring & decent value - a rare set of commodities in this modern world. We would not hesitate to recommend them wholeheartedly.

    thumb SteveMel

    5 star review  8020 currently manage our business telecoms & broadband along with providing IT support. Any queries we have are resolved quickly with knowledgeable advice. The best part is that we can completely trust their team.

    thumb Victoria Luke
See all Google Reviews

Recent Blog Posts

8020 Win Double Awards

20 May 2021

8020 have won two prestigious excellence awards from O2. The awards for Customer Excellence and Digital Excellence recognise the 8020 team’s dedication to providing outstanding customer support as well as their capability to support modern businesses with digital products like Microsoft…

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29 Apr 2021

Most of us rely on the internet every day. Whether it is for work, checking the weather, browsing social media, or streaming programmes on Netflix. An internet connection is crucial for all these activities. While slow broadband is a hindrance…

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The BT Openreach 2025 PSTN And ISDN Switch Off

18 Mar 2021

What is happening? In 2025 BT are switching off their Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) services and by that point, every phone line in the UK will be digital. This will affect all residential…

5 Tips To Keep Your Data Secure When Working From Home

15 Jun 2020

Most businesses have had to quickly adjust to working from home. It’s been a step into the unknown for many, especially for companies who are introducing remote working for the first time. Employees are using smartphones, tablets and mobile apps…

 

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We work with and support some of the most respected businesses across Dumfries & Galloway. Get in touch, we’d love to understand more about yours and see how we can help.

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