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Business Telecommunication Solutions & IT Support Providers

Established in 2005, 8020 is an independent provider of Telecommunication Solutions and IT Support.  We say it is our people that make 8020 different and set us apart from our competition, our aim is to provide you with fit for purpose business solutions coupled with outstanding customer service suited to your business size. We work with businesses across a range of sectors that can vary greatly in size from small and medium enterprises to multinational Fortune 500 and Insider Top 300 companies.  Have a look on our clients page to see some of the businesses we currently work with and what they think of the service they receive from the team here at 8020.

Being based in Dumfries, South West Scotland we are well placed to serve our clients both north and south of the border.  Contact us to find out more about how we can exceed your expectations and keep your business connected

Mobiles

IT Support

Connectivity

 

“CalaChem Ltd moved to using 8020 to manage our 30 mobile phone connections in 2016 and our experience has been very favourable.  They managed a well-executed transition from our previous network provider and were happy to include some specific additional requirements for us like emailing billing files (rather than condemning us to accessing yet another supplier portal!)  We were happy to renew our arrangements with them after 24 months, not just because of good pricing, but specifically because of the excellent level of customer service – we find them responsive and technically competent providing good advice and most prompt at implementing any changes.  I can thoroughly recommend them.”
CALACHEM

“I have found that during the course of our relationship with 8020, Lesley has proven consistent in her approach to dealing with our Mobile Phone Estate and Data Account on a personal and professional level.  From day 1 she has worked quietly in the background, maintaining communication with ourselves with detailed Monthly Analysis of our account reports, and always remaining upbeat when the rare issue does arise and has a resolve at hand to make sure that any potential inconvenience is averted.”
OAKBANK WASTE MANAGEMENT

"We came, we went, we returned! Originally a customer with our O2 contract we were very well looked after by 8020. Due to coverage issues at the time we moved to Vodafone and had to leave 8020 for a direct account with Vodafone. I’m glad to say we were able to return with 8020 now being able to supply our Voda connections competitively, it’s great to be back with a locally based company that looks after us very well and nothing is too much bother.”


APD LTD

“8020 have looked after our IT and telecoms for the last 6 years. We always receive a professional service with a personal touch and know we can fully depend on their management and support. We would recommend them without hesitation.”


BORDER TRAVEL

"Lesley has been Routes to Work Account Manager for over 5 years and is always extremely helpful. She has assisted with the installation of our VOIP phone system and more recently changing mobile contract – she is always available to assist with queries and keeps us informed. She is quick to respond and makes sure that the team at 8020 are fully aware of our requirements so even if she’s not available we always get the very best seamless service .

Its great to work with someone who understands that we aren’t technical and often need our ‘hands held’."


ROUTES TO WORK
 
Get in touch to find out how we can help your business
 

Recent Google Reviews


  • review rating 5  The team at 8020 have been supporting my business over the last couple of years and I would not hesitate to recommend them. The it support team are on the ball and any issues are resolved quickly. The communications team keep on top of my mobile phones, land lines and broadband with no hassle. All in a fantastic team, easy to work with always up front and honest and nothing is too much trouble for them.

    thumb Kenny Lindsay

    review rating 5  A very professional, trustworthy company. Any issues are dealt with quickly and efficiently. I would recommend them without reservation.

    thumb Andrew Reeman
  • review rating 5  We have been dealing with 8020 Ltd for 5 years now. Customer service is excellent, and prices are very competitive. Highly recommend!

    thumb Solway Roofing Services Ltd

    review rating 5  Having been dissatisfied with my previous business phones and contracts I can honestly say that 8020 not only fulfilled my needs, but have been outstanding in their service. They considered what I required and recommended products from an excellent range; it is the first time that I didn't have to do the research myself. From my initial chat with them I felt confident in their complete services. I now know that my business phone plan is successfully in place,which enables me to get on with my task of keeping my customers happy through reliable phone communication. 5 stars 8020 and thankyou so much.

    thumb Suzy Pennycook
  • review rating 5  Wonderful professional people to deal with. 8020's team has looked after our IT for a decade now & hopefully they will continue to do so for many years to come. Conscientious, caring & decent value - a rare set of commodities in this modern world. We would not hesitate to recommend them wholeheartedly.

    thumb SteveMel

    review rating 5  8020 currently manage our business telecoms & broadband along with providing IT support. Any queries we have are resolved quickly with knowledgeable advice. The best part is that we can completely trust their team.

    thumb Victoria Luke
See all Google Reviews

Recent Blog Posts

8020 - COVID19 Update

Update on our position regarding COVID-19 and our support services

23 Mar 2020

The situation surrounding the outbreak of Coronavirus (COVID-19) has been rapidly evolving.  We have been closely monitoring the situation here at 8020 and following the latest guidelines from the World Health Organisation and UK authorities.  The health and safety of…

O2 to become first UK network to have net zero carbon emissions

3 Mar 2020

O2 have today announced plans to cut carbon emissions from its entire business and network by 2025. This plan aims to give consumers and businesses a mobile network where calls, texts & data are powered by cleaner, greener energy. Additionally,…

Amazon Prime Scam Still Rife

26 Feb 2020

An automated call scam is impersonating Amazon Prime in order to obtain money from falling victims. The scam sees people receive an automated call, telling them that they’ve been charged for an Amazon Prime subscription, or that their subscription is…

Will Mobile Roaming In The EU Remain Free After Brexit?

31 Jan 2020

Today is the day the UK leaves the EU, entering an 11-month transition period. There are lots still to be agreed upon during this time, one of which is a new mobile roaming agreement. Roaming is when you use your…

 

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We work with and support some of the most respected businesses across Dumfries & Galloway. Get in touch, we’d love to understand more about yours and see how we can help.

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