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Who We Are

8020 is an independent provider of business mobile phone contracts and IT support & services based in Dumfries, Scotland. In 13 years, the company has grown from 3 individuals and a handful of clients to a team of 18, now supplying businesses across the UK with a range of products and services including mobile phones, IT support, telephone systems and internet connectivity.

Where We Are

Our client base stretches across Glasgow & Lanarkshire, Edinburgh & The Lothians, Ayrshire, Fife, Cumbria, Newcastle, Sunderland right down to Manchester and the North-West. These range from small one-person operations to multinational Fortune 500 and Insider Top 300 companies. We’re also extremely proud of our roots in Dumfries & Galloway and work with some of the region’s leading businesses.

Why We Are Different

Though our business has adapted over the years, our philosophy of placing the customer at the forefront of everything we do has always remained the same. We’re a relationship business, we’re in it for the long run. What we’re really interested in is how we can add something to your business moving forward. And if we don’t think we can add any value, we’ll tell you.

Mobiles

IT Support

Connectivity

 

“Gemma and the team at 8020 offer a professional but relaxed service and are always eager to help.  Our problems are owned and resolved by the team making my life easier and keeping the end users happy.  Highly recommended!”
VEITCHI HOLDING LTD

“8020 have looked after our mobile needs for more than 10 years and that has been by Sally, in the main, for a little over half of that time.  It is refreshing to work with someone who is not just solutions orientated, but who is also friendly, enthusiastic and energetic... even at times when it was particularly arduous to get an answer from the network provider.  I know that I can't ask Sally a silly question as she is always prepared to listen and takes the time to understand our challenges and needs and treat them as her own.”
FARMFOODS

“Sally is a consummate professional, our account has been managed expertly with regular tariff reviews to keep bills to a minimum.  Sally is the definitive reason we resigned with 8020 Ltd, and I’ve had no qualms about sending business her way.  I look forward to working with her now and in the future.”
NORTHUMBERLAND ESTATES

“'Kate currently manages our mobile connections for Groundwork NE & Cumbria and has done so for the last 5 years.  She always provides great support and proactive account management which makes my job so much easier.  Kate helps us to get the best out of our products and it is all done in a relaxed, friendly and professional manner so it is great to work alongside her.”
GROUNDWORKS NE & CUMBRIA

“I have found that during the course of our relationship with 8020, Lesley has proven consistent in her approach to dealing with our Mobile Phone Estate and Data Account on a personal and professional level.  From day 1 she has worked quietly in the background, maintaining communication with ourselves with detailed Monthly Analysis of our account reports, and always remaining upbeat when the rare issue does arise and has a resolve at hand to make sure that any potential inconvenience is averted.”
OAKBANK WASTE MANAGEMENT
 
Get in touch to find out how we can help your business
 

Recent Google Reviews


  • review rating 5  The team at 8020 have been supporting my business over the last couple of years and I would not hesitate to recommend them. The it support team are on the ball and any issues are resolved quickly. The communications team keep on top of my mobile phones, land lines and broadband with no hassle. All in a fantastic team, easy to work with always up front and honest and nothing is too much trouble for them.

    thumb Kenny Lindsay

    review rating 5  A very professional, trustworthy company. Any issues are dealt with quickly and efficiently. I would recommend them without reservation.

    thumb Andrew Reeman
  • review rating 5  We have been dealing with 8020 Ltd for 5 years now. Customer service is excellent, and prices are very competitive. Highly recommend!

    thumb Solway Roofing Services Ltd

    review rating 5  Having been dissatisfied with my previous business phones and contracts I can honestly say that 8020 not only fulfilled my needs, but have been outstanding in their service. They considered what I required and recommended products from an excellent range; it is the first time that I didn't have to do the research myself. From my initial chat with them I felt confident in their complete services. I now know that my business phone plan is successfully in place,which enables me to get on with my task of keeping my customers happy through reliable phone communication. 5 stars 8020 and thankyou so much.

    thumb Suzy Pennycook
  • review rating 5  Wonderful professional people to deal with. 8020's team has looked after our IT for a decade now & hopefully they will continue to do so for many years to come. Conscientious, caring & decent value - a rare set of commodities in this modern world. We would not hesitate to recommend them wholeheartedly.

    thumb SteveMel

    review rating 5  8020 currently manage our business telecoms & broadband along with providing IT support. Any queries we have are resolved quickly with knowledgeable advice. The best part is that we can completely trust their team.

    thumb Victoria Luke
See all Google Reviews

Recent Blog Posts

Iphone Summer Activity Apps | 8020 Ltd

Here’s to an ‘Appy’ Summer

5 Aug 2019

Summer’s here – we think! Even if the sun isn’t splitting the sky, it’s good to get out and about during the school holidays –  and with a bit of digital assistance, we’ve got some great ideas for summer activities…

Mobile Roaming That Doesn’t Cost the Earth

25 Jul 2019

Good news! The days of returning home from a trip abroad to an eye-watering mobile phone bill are long gone. Nowadays, if you’re travelling within Europe, your minutes, data and texts will work just like they do at home. So,…

8020 ltd IT Support acquires CMS Ltd - 3 directors

8020 acquire CMS Broadband Ltd

24 Jul 2019

We are excited to announce that 8020 Ltd has acquired the Kirkcudbright based business CMS Broadband Ltd.   8020 already manage the IT infrastructure for many leading businesses across Dumfries & Galloway, as well as managing thousands of business mobile…

Keeping Your Data Secure While Travelling

24 Jul 2019

Keeping Your Data Secure While Travelling Summer is in full swing and with the UK receiving some fantastic weather, many of us are enjoying a break here at home instead of jetting off to find the sun. Wherever you plan…

 

Get in touch

We work with and support some of the most respected businesses across Dumfries & Galloway. Get in touch, we’d love to understand more about yours and see how we can help.

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