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8020 Supports Small Business Saturday

30 Nov 2018

As a trusted supplier of IT Support and Business Mobiles, 8020 already supports a number of small businesses across Dumfries and Galloway and Scotland. Small Business Saturday is a campaign which highlights the success of small business across the UK…

Premium Rate Text Charges

29 Nov 2018

When was the last time you checked your business mobile phone bill? If you have answered “never”, you probably fall into the same category as most. 8020 regularly see premium rate text charges coming through on clients bills which require…

We're hiring!

23 Oct 2018

8020 are hiring! Due to continued growth and expansion, we’re looking for experienced IT Technicians/Helpdesk Technicians to join the team at 8020. Send your CV for consideration to: jobs@8020ltd.com

Cut my data usage

28 Sep 2018

Mobile data usage is the single biggest reason people overspend on their mobile phone bill; these FAQs and tips should help you manage your allowance more effectively. Why is my Phone using Data when Wi-Fi is available? When Wi-Fi signal…

iPhone Xs, Xs Max & Xr

13 Sep 2018

After months of rumours and leaks, we finally got our first glimpse of Apple’s latest iPhone models last night; the Xs, Xs Max and Xr. We look at the three phones set for release September and October this year and…

iPhone XS & Apple's Special Event

11 Sep 2018

Apple’s next Special Event takes place in Cupertino, California tomorrow (12th) at 6pm UK time. Apple tend to use their Worldwide Developers Conference (WWDC) in June to unveil software updates and the September keynote event for iPhone, and we expect…

How to check your Phone is backing up

24 Aug 2018

The data on your phone is important and highly personal, even more so if you use your phone for business. Imagine then you lose it or it’s damaged or stolen; if you haven’t backed your data up, you’ll lose that too.…

How to block a Phone Number

22 Aug 2018

Unwanted nuisance calls can be obtrusive and even upsetting. One of the first steps we always recommend is signing your number up to the Telephone Preference Service (TPS). This should reduce the volume of calls you receive. However, if you’re…

Mobile Phone Security: Passwords, Pins & Touch ID

31 Jul 2018

Our mobile phones are hives of valuable and sensitive information. Data such as text messages, emails, browsing history, photos and videos is all highly sensitive and very personal. Having no password on your phone is akin to going out and…

5 Tech Tips for your Phone

25 Jul 2018

Based on our knowledge and experience working with phones every day, we’ve been sharing some simple hints and tips that we hope you’ll find useful, along with our favourite features from our own phones. Here’s the 5 most popular from…

Samsung to iPhone: My experience of switching

18 Jul 2018

Dumfries and Galloway! What’s Going on? recently signed their business phones with 8020. Katy, who had been using a Samsung Galaxy S8, a phone she really liked, decided to switch back to Apple and the iPhone 8. Katy had been…

iOS 12: What's new?

5 Jun 2018

Apple’s latest developers conference took place in San Jose yesterday with iOS 12, macOS 10.14, watch OS 5 and tvOS 12 on the agenda. Last year we were introduced to new tech like the iPad Pro 12.9 and iPad Pro 10.5 but it was…

8020 Top O2 Customer Satisfaction Table

10 May 2018

The latest O2 Customer Satisfaction survey results for Q1 have been published and 8020 have come out No.1 of O2’s 22 Direct Partners in the UK. An independent survey conducted by O2 on randomly selected customers generates an average score for customer satisfaction…

O2 reach 98% 4G coverage target for UK population

23 Mar 2018

Ofcom have confirmed that O2 have delivered against their commitment to providing 98% indoor 4G coverage and 90% geographical landmass mass coverage across the UK. In 2013, O2 committed to providing a minimum level of indoor data coverage to 98%…

8020 win double O2 Excellence Awards

13 Feb 2018

8020 have won two prestigious excellence awards from O2. The awards for Customer Excellence and Digital Excellence recognise the 8020 team’s dedication to providing outstanding customer support as well as their capability to support modern businesses with digital products like Microsoft…

Top 5 reasons businesses over spend on mobile contracts

17 Jan 2018

If you exceed your inclusive monthly allowance of texts, calls and data you’ll be charged what are known as out of bundle rates. These can include phoning numbers that your allowance doesn’t cover and sending picture messages (MMS). We review thousands of…

How to spot a scam email

14 Dec 2017

A suspicious scam email purporting to be from Microsoft has been circulating recently. This is just one of a number of scams that fraudsters are using to steal both money and highly sensitive information from individuals and businesses. Back in 2015…

How to create a strong password

21 Nov 2017

A strong password is your first line of defence against cyberhackers. Companies such as Debenhams and Wonga have been hit by the hackers in 2017, with as many 250,000 customer records seized and exposed. Yet, roughly 10,000 of the most…

Apple iPhone 8 event: Where can I watch it?

12 Sep 2017

In just a few hours Apple will reveal the much-anticipated iPhone 8 and iPhone X devices. At an event in California, Apple are also expected to unveil upgrades for the Apple Watch, Apple TV and AirPod wireless headphones. A leak from Apple over the…

Background App Refresh could be draining your data

26 Jul 2017

If your phone is using Mobile Data instead of Wi-Fi, it could still drain your data even if it’s locked. A number of apps work in the background whether your phone is locked or unlocked. These include Email, WhatsApp, Facebook,…

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