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Top 5 reasons businesses over spend on mobile contracts

17 Jan 2018

If you exceed your inclusive monthly allowance of texts, calls and data you’ll be charged what are known as out of bundle rates. These can include phoning numbers that your allowance doesn’t cover and sending picture messages (MMS). We review thousands of…

How to spot a scam email

14 Dec 2017

A suspicious scam email purporting to be from Microsoft has been circulating recently. This is just one of a number of scams that fraudsters are using to steal both money and highly sensitive information from individuals and businesses. Back in 2015…

How to create a strong password

21 Nov 2017

A strong password is your first line of defence against cyberhackers. Companies such as Debenhams and Wonga have been hit by the hackers in 2017, with as many 250,000 customer records seized and exposed. Yet, roughly 10,000 of the most…

Apple iPhone 8 event: Where can I watch it?

12 Sep 2017

In just a few hours Apple will reveal the much-anticipated iPhone 8 and iPhone X devices. At an event in California, Apple are also expected to unveil upgrades for the Apple Watch, Apple TV and AirPod wireless headphones. A leak from Apple over the…

Background App Refresh could be draining your data

26 Jul 2017

If your phone is using Mobile Data instead of Wi-Fi, it could still drain your data even if it’s locked. A number of apps work in the background whether your phone is locked or unlocked. These include Email, WhatsApp, Facebook,…

Roaming charges scrapped from 15 June

30 May 2017

Back in 2015, we told you that the European Parliament had agreed to scrap EU roaming charges. As of 15 June, you will pay the same price for calls, texts and mobile data wherever you are travelling in the EU.…

Nuisance phone calls

8 Mar 2017

Unwanted, nuisance phone calls can be extremely irritating. They generally come in two forms; live marketing calls from a real person and automated marketing calls using a pre-recorded message. However, there are various steps you can take to cut down on the…

Penalty for using mobile phone while driving doubles

2 Mar 2017

On March 1st, the penalty for using a mobile phone while driving doubled to £200 and six points. Motorists caught using their mobile twice or accruing 12 points on their licence will face magistrates’ court, being disqualified and fines of up…

5 Apps to Keep Your New Year's Resolutions

16 Jan 2017

We hope 2016 was great for you, but if you’ve entered 2017 more determined than ever and even set yourself some resolutions or goals, then we want to help you achieve them. So, we’ve picked what we think are 5…

Software Updates may affect battery life

15 Nov 2016

Consumer group Which? has found that updating your smartphone’s software to the latest version of operating system may have an adverse effect on battery life and storage. Manufacturers generally urge users to download and upgrade to the latest software when it is…

O2 Rest of World Pass delayed

10 Nov 2016

What’s Happening? A revamped ‘Rest of World Pass’ is replacing the O2 Worldwide data bolt-on and 24 hour bolt-on. The Rest of World Pass gives you texts, calls and data in 87 destinations around the world. When’s It Happening? We…

8020 No.1 O2 Partner

24 Oct 2016

The latest Customer Satisfaction results have just been published and 8020 have come out No.1 of O2’s 25 Direct Partners in the UK. We’re absolutely delighted with the award and to be recognised in this way is a real credit to the…

Google Pixel: What to expect from Google's big event?

4 Oct 2016

Okay, so Apple’s had it’s turn, now it’s Google’s chance to show off their newest hardware including their Pixel smartphone. We’ll give you the details so you don’t miss anything. What  In their latest keynote event, Google are widely expected…

iOS 10: Should I upgrade?

19 Sep 2016

With the release of the iPhone 7 at the end of last week, you may well have missed another new release from Apple; iOS 10. Back in June, we told you all about iOS 10 and the exciting new features it…

Apple Keynote Event: Wednesday 7th September

6 Sep 2016

The latest Apple keynote event will take place on September 7 (tomorrow). So, we summarise what we know so far, and what we to expect to find out tomorrow evening. What We Know The event will take place at 10am PDT (6pm UK…

Is my Samsung Galaxy S7 really waterproof?

19 Aug 2016

There’s no doubt the Samsung Galaxy S7 is a brilliant phone with some amazing, innovative features. However, it’s the S7’s IP68 rating we’re most interested in. IP stands for Ingress Protection Rating and classifies the degrees of protection against both solids and…

What should I do if I lose my phone?

29 Jul 2016

Our smartphones are so valuable that losing or even just misplacing them can cause us a real headache.  Whether it’s lost or stolen, there are steps you can take to recover both the data stored on it and the phone itself.  We’ll start…

Why is my phone overheating?

22 Jul 2016

Tuesday (19th) was the hottest day of the year to date and I’m sure we’re all hoping for more of the same in what has otherwise been a summer to forget in terms of weather.  However, as the temperature warms up, you’ll notice…

Pokemon Go: Privacy concerns

14 Jul 2016

Pokemon Go was unleashed in the UK yesterday and has already become wildly popular.  But, gamers have been shocked to learn that using the app through a Google account, particularly on an Apple device, means granting the game’s developers, Niantic Labs, ‘full…

Important: How to back up your phone

7 Jul 2016

Some of your most important, valuable data, is stored on your phone or tablet. Imagine then, you drop your iPhone in the toilet or leave your iPad on the train; if you haven’t backed your data up, it will vanish with your device. And…

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