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Mobile Phone Security: Passwords, Pins & Touch ID

31 Jul 2018

Our mobile phones are hives of valuable and sensitive information. Data such as text messages, emails, browsing history, photos and videos is all highly sensitive and very personal. Having no password on your phone is akin to going out and…

5 Tech Tips for your Phone

25 Jul 2018

Based on our knowledge and experience working with phones every day, we’ve been sharing some simple hints and tips that we hope you’ll find useful, along with our favourite features from our own phones. Here’s the 5 most popular from…

Samsung to iPhone: My experience of switching

18 Jul 2018

Dumfries and Galloway! What’s Going on? recently signed their business phones with 8020. Katy, who had been using a Samsung Galaxy S8, a phone she really liked, decided to switch back to Apple and the iPhone 8. Katy had been…

iOS 12: What's new?

5 Jun 2018

Apple’s latest developers conference took place in San Jose yesterday with iOS 12, macOS 10.14, watch OS 5 and tvOS 12 on the agenda. Last year we were introduced to new tech like the iPad Pro 12.9 and iPad Pro 10.5 but it was…

8020 Top O2 Customer Satisfaction Table

10 May 2018

The latest O2 Customer Satisfaction survey results for Q1 have been published and 8020 have come out No.1 of O2’s 22 Direct Partners in the UK. An independent survey conducted by O2 on randomly selected customers generates an average score for customer satisfaction…

O2 reach 98% 4G coverage target for UK population

23 Mar 2018

Ofcom have confirmed that O2 have delivered against their commitment to providing 98% indoor 4G coverage and 90% geographical landmass mass coverage across the UK. In 2013, O2 committed to providing a minimum level of indoor data coverage to 98%…

8020 win double O2 Excellence Awards

13 Feb 2018

8020 have won two prestigious excellence awards from O2. The awards for Customer Excellence and Digital Excellence recognise the 8020 team’s dedication to providing outstanding customer support as well as their capability to support modern businesses with digital products like Microsoft…

Top 5 reasons businesses over spend on mobile contracts

17 Jan 2018

If you exceed your inclusive monthly allowance of texts, calls and data you’ll be charged what are known as out of bundle rates. These can include phoning numbers that your allowance doesn’t cover and sending picture messages (MMS). We review thousands of…

How to spot a scam email

14 Dec 2017

A suspicious scam email purporting to be from Microsoft has been circulating recently. This is just one of a number of scams that fraudsters are using to steal both money and highly sensitive information from individuals and businesses. Back in 2015…

How to create a strong password

21 Nov 2017

A strong password is your first line of defence against cyberhackers. Companies such as Debenhams and Wonga have been hit by the hackers in 2017, with as many 250,000 customer records seized and exposed. Yet, roughly 10,000 of the most…

Apple iPhone 8 event: Where can I watch it?

12 Sep 2017

In just a few hours Apple will reveal the much-anticipated iPhone 8 and iPhone X devices. At an event in California, Apple are also expected to unveil upgrades for the Apple Watch, Apple TV and AirPod wireless headphones. A leak from Apple over the…

Background App Refresh could be draining your data

26 Jul 2017

If your phone is using Mobile Data instead of Wi-Fi, it could still drain your data even if it’s locked. A number of apps work in the background whether your phone is locked or unlocked. These include Email, WhatsApp, Facebook,…

Roaming charges scrapped from 15 June

30 May 2017

Back in 2015, we told you that the European Parliament had agreed to scrap EU roaming charges. As of 15 June, you will pay the same price for calls, texts and mobile data wherever you are travelling in the EU.…

Nuisance phone calls

8 Mar 2017

Unwanted, nuisance phone calls can be extremely irritating. They generally come in two forms; live marketing calls from a real person and automated marketing calls using a pre-recorded message. However, there are various steps you can take to cut down on the…

Penalty for using mobile phone while driving doubles

2 Mar 2017

On March 1st, the penalty for using a mobile phone while driving doubled to £200 and six points. Motorists caught using their mobile twice or accruing 12 points on their licence will face magistrates’ court, being disqualified and fines of up…

5 Apps to Keep Your New Year's Resolutions

16 Jan 2017

We hope 2016 was great for you, but if you’ve entered 2017 more determined than ever and even set yourself some resolutions or goals, then we want to help you achieve them. So, we’ve picked what we think are 5…

Software Updates may affect battery life

15 Nov 2016

Consumer group Which? has found that updating your smartphone’s software to the latest version of operating system may have an adverse effect on battery life and storage. Manufacturers generally urge users to download and upgrade to the latest software when it is…

O2 Rest of World Pass delayed

10 Nov 2016

What’s Happening? A revamped ‘Rest of World Pass’ is replacing the O2 Worldwide data bolt-on and 24 hour bolt-on. The Rest of World Pass gives you texts, calls and data in 87 destinations around the world. When’s It Happening? We…

8020 No.1 O2 Partner

24 Oct 2016

The latest Customer Satisfaction results have just been published and 8020 have come out No.1 of O2’s 25 Direct Partners in the UK. We’re absolutely delighted with the award and to be recognised in this way is a real credit to the…

Google Pixel: What to expect from Google's big event?

4 Oct 2016

Okay, so Apple’s had it’s turn, now it’s Google’s chance to show off their newest hardware including their Pixel smartphone. We’ll give you the details so you don’t miss anything. What  In their latest keynote event, Google are widely expected…

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